Jurnal Bisnis & Manajemen https://ejurnal.undana.ac.id/index.php/JBM <p>Jurnal Bisnis dan Manajemen (JB&amp;M) merupakan media komunikasi antara teori dan praktek bisis hasil penelitian, telaah pustaka maupun bedah buku terbuka untuk tenaga pendidik mahasiswa dan praktisi bisnis. Sampai dengan volume atau tahun ke telah banyak mempublikasikan penelitian mahasiswa program studi Administrasi Bisnis Fakultas Ilmu Sosial dan Politik Universitas Nusa Cendana. Redaktur tetap mengharapkan tulisan-tulisan dari tenaga pendidik lingkunan prodi, luar prodi, fakultas, universitas bahkan dari perguruan tinggi lain di Provinsi Nusa Tenggara Timur, nasional maupun sedunia.</p> en-US piusbumikellen@gmail.com (Dr. Drs. Pius Bumi Kellen. MM) Sun, 06 Jul 2025 15:12:41 +0000 OJS 3.1.1.2 http://blogs.law.harvard.edu/tech/rss 60 PENGARUH PERILAKU KEUANGAN TERHADAP KINERJA PELAKU USAHA MIKRO KECIL MENENGAH DI KELURAHAN MERDEKA KOTA KUPANG https://ejurnal.undana.ac.id/index.php/JBM/article/view/23438 <p><em>The research is entitled "The Influence of Financial Behavior on the Performance of Micro, Small and Medium Enterprises in Merdeka Subdistrict, Kupang City" with the formulation of the problem in this research "How is the Influence of Financial Behavior on the Performance of Micro, Small and Medium Enterprises in Merdeka Subdistrict, Kupang City?". The aim of this research is to determine the influence of financial behavior on the performance of micro, small and medium enterprises in Merdeka Village, Kupang City. The research approach used in this research is associative quantitative. The data sources in this research use primary and secondary data. This research uses a quantitative approach, namely analyzing data that processes data from respondent surveys. In determining the sample using the probability sampling method using saturated sampling. and the sample used in this research was 30 business actors in Merdeka Village, Kupang City as primary data.</em> <em>Data were collected using a questionnaire distributed to business actors. The data analysis technique used in this research is simple linear regression analysis, T test and Determination Coefficient (r2). The results of this research indicate that financial behavior does not have a significant effect on the performance of business actors in Merdeka Village, Kupang City. The suggestion from this research is for business actors in Merdeka Subdistrict, Kupang City to implement record keeping in their businesses so that they know better financial management behavior and for further research to be able to take other variables with a larger population from different business actors.</em></p> Kasih Abigail Lasa, Kasih Bumi Kellen, Arjuna Purba, Sari A Natonis ##submission.copyrightStatement## https://ejurnal.undana.ac.id/index.php/JBM/article/view/23438 Wed, 01 Jan 2025 00:00:00 +0000 PROSPEK PENGEMBANGAN USAHA PADA OBYEK WISATA PANTAI KOTA RAJA DI KABUPATEN ENDE DARI PERSPEKTIF MANAJEMEN KEUANGAN https://ejurnal.undana.ac.id/index.php/JBM/article/view/23440 <p><em>Financial management is the most needed when running a business, because with financial management, business actors can know how much expenditure and income are in their business. Tourism development has a broad meaning that it can be used as one of the foreign exchange producers, boost the economy of a region and its people, increase the income of a region, be able to empower the people's economy in terms of expanding jobs and community opportunities in business. The purpose of this study is to find out the financial management and the impact of financial management applied by business actors on income and to find out the prospects for the development of tourism objects at Kota Raja Beach in Ende Regency. The data in this study are primary data and secondary data. The method in this study is qualitative descriptive. The result of this study is that the financial management implemented by business actors is quite good from the indicators of investment, cash, debt and supplies, financial management that is applied fairly well to income and the Ende Regency Tourism Office is very concerned about the development prospects of beach attractions of the king city from various aspects, obstacles and elements of tourism development, even though the development prospects are not yet optimal.</em></p> Caecelia Ndale, Lusty Rahayu, Mahmud Ahmad ##submission.copyrightStatement## https://ejurnal.undana.ac.id/index.php/JBM/article/view/23440 Wed, 01 Jan 2025 00:00:00 +0000 PENGARUH DAYA TARIK DAN FASILITAS TERHADAP KEPUTUSAN BERKUNJUNG (STUDI PADA PENGUNJUNG PANTAI SEBANJAR KABUPATEN ALOR) https://ejurnal.undana.ac.id/index.php/JBM/article/view/23441 <p><em>This study aims to determine visitor perceptions about attractiveness, facilities and visiting decisions at Sebanjar beach tourist attraction, to determine and explain the effect of attractiveness on visiting decisions at Sebanjar Beach tourist attraction, to determine and explain the effect of facilities on visiting decisions at Sebanjar Beach tourist attraction, to determine and explain the effect of attractiveness and facilities on visiting decisions at Sebanjar Beach tourist attraction.To achieve this goal, a sample of respondents was selected at Sebanjar Beach Tourism Visitors in Alor Regency. Data collection was carried out using questionnaires, interviews, literature and documentation. The data analysis technique used is descriptive analysis and multiple linear regression using SPSS 25. The results of descriptive analysis show that Attractiveness is in a very high category (4.41), Facilities are in a very high category (4.35), and Visiting Decisions are in a very high category (4.33).The results of the regression analysis show that the results of the t test of the variable Attractiveness (X1) result t count (1.033) &lt; t table (1.984). Based on the results of the t test, the first hypothesis reads that reliability partially has no effect on visiting decisions. Based on the results of the t test, the second hypothesis reads that the facility partially has a significant effect on visiting decisions. The results of the F test show the value of F count (193.707)&gt; F table of (3.09). Thus the third hypothesis in this study reads that the variables of attractiveness and facilities simultaneously have a significant effect on visiting decisions. Based on the adjust R sguer shows the contribution of the attractiveness and facility variables of 76.9% and the remaining 23.1% is influenced by other variables outside this research.It is recommended for Sebanjar Beach, Alor Regency to improve visiting decisions through increasing attractiveness and facilities should be more directed at indicators perceived by customers who still have not reached a very high level.In addition, all items that are perceived as very high must be maintained or developed again.To know this development, it depends on the frequency of implementation of the Sebanjar Beach empowerment improvement program as well as periodic evaluations conducted through visiting decision surveys.</em></p> Mohammad Kinanggi, Khalid Moenardy, Anthonius Messakh, Thomas Isliko ##submission.copyrightStatement## https://ejurnal.undana.ac.id/index.php/JBM/article/view/23441 Wed, 01 Jan 2025 00:00:00 +0000 PENGARUH KOMPENSASI DAN LINGKUNGAN KERJA NON FISIK TERHADAP KEPUASAN KERJA KARYAWAN PADA PT NINDYA KARYA CABANG OELKUKU https://ejurnal.undana.ac.id/index.php/JBM/article/view/23442 <p><em>This study aims to (1) Provide an overview of employees' responses regarding compensation, non-physical work environment, and job satisfaction at PT. Nindya Karya Oelkuku Branch. (2) Test and explain the effect of compensation on employee job satisfaction at PT. Nindya Karya Oelkuku Branch. (3) Test and explain the effect of non-physical work environment on employee job satisfaction at PT. Nindya Karya Oelkuku Branch. (4) Test and explain the effect of compensation and non-physical work environment on employee job satisfaction at PT. Nindya Karya Oelkuku Branch. To achieve these objectives, a sample of 53 respondents was selected at PT Nindya Karya Oelkuku Branch. Data collection was carried out using questionnaires, interviews, and documentation. The data analysis techniques used were descriptive statistical analysis and multiple linear regression analysis using SPSS V29. The results of this study indicate that compensation has an effect but is not significant on employee job satisfaction, as indicated by the t-value (1.899) &gt; t-table (1.675) or significance value (0.063) &gt; (0.05). The non-physical work environment variable is stated to have a positive and significant effect on employee job satisfaction, as indicated by the t-value (4.474) &gt; t-table (1.675) or significance value (0.001) &lt; (0.05). Furthermore, based on SPSS calculation results, the F-value &gt; F-table (40.974 &gt; 3.179), meaning compensation (X1) and non-physical work environment simultaneously affect employee job satisfaction (Y). Based on the determination coefficient test, it is known that the Adjusted R Square value obtained is 0.606 or 60.6%, which means that the compensation and non-physical work environment variables have a contribution of 60.6% to job satisfaction, while the remaining 39.4% is influenced by other variables. From the results of this analysis, PT Nindya Karya Oelkuku Branch is expected to continuously maintain and improve compensation and the non-physical work environment so that employee job satisfaction can be achieved efficiently and effectively.</em></p> Gregoria Pas, Elly Lay, Frengky Dupe ##submission.copyrightStatement## https://ejurnal.undana.ac.id/index.php/JBM/article/view/23442 Wed, 01 Jan 2025 00:00:00 +0000 PENGARUH KEPUASAN KERJA TERHADAP KINERJA KARYAWAN PADA KSP KOPDIT TIMAU INDAH KUPANG https://ejurnal.undana.ac.id/index.php/JBM/article/view/23443 <p><em>The Influence of Job Satisfaction on Employee Performance at KSP Kopdit Timau Indah Kupang (under the guidance of Soleman Nub and Struce Andryani) This research aims to (1) determine job satisfaction and employee performance at KSP Kopdit Timau Indah Kupang (2) to determine and explain the influence of job satisfaction on employee performance at KSP Kopdit Timau Indah Kupang, and the benefit of this research is to enrich knowledge regarding job satisfaction on employee performance. To achieve this goal, a sample of 58 respondents was selected from KSP Kopdit Timau Indah Kupang. Data collection was carried out using questionnaires, observation, interviews and documentation. The data analysis technique used is descriptive analysis and simple linear regression using the SPSS 26 application. The results of descriptive analysis show that job satisfaction is in the very good category (93.38), and employee performance is in the very good category (92.07). The results of the regression analysis show that the results of the t test for the job satisfaction variable (X) tcount is 9.473 while ttable is 2.003, so the result is tcount (9.473) &gt; ttable (2.003). Based on the results of the t test, the hypothesis states that the influence of job satisfaction partially has a significant effect on employee performance. Based on R Square, it shows that the contribution of the job satisfaction variable style to employee performance is 61.6%. Meanwhile, 38.4% was influenced by other variables outside the focus of this research. From the results of this analysis, the KSP Kopdit Timau Indah Kupang is expected to always maintain and increase job satisfaction so that employee performance can be carried out efficiently and effectively.</em></p> Richardo Tokan, Soleman Nub, Struce Andriyani ##submission.copyrightStatement## https://ejurnal.undana.ac.id/index.php/JBM/article/view/23443 Wed, 01 Jan 2025 00:00:00 +0000 PENGENDALIAN PERSEDIAAN BAHAN BAKU KOPI PADA PABRIK UPH FA MASA KECAMATAN BAJAWA KABUPATEN NGADA https://ejurnal.undana.ac.id/index.php/JBM/article/view/23444 <p><em>This study aims to determine how to control the inventory of coffee raw materials. The research variable used in this study is the control of coffee raw material inventory at UPH Fa Masa. The types and sources of data in this study are, types of qualitative data and quantitative data, data sources, primary data and secondary data. The data collection techniques used are interviews, observation and documentation. The analysis method used in this research is the EOQ method. The EOQ method is used to control the inventory of economical coffee raw materials so as to reduce the cost of storing raw materials. Based on the results of this study, the control of raw material inventory at UPH Fa Masa is not yet appropriate, where the company only purchases and orders raw materials based only on their estimates and experience over the years and has not been planned. Based on the results of the inventory cost analysis for 2023, it shows that the total inventory cost incurred by UPH Fa Masa is greater, which is Rp. 2,120,000, while using the EOQ method is Rp. 1,165,050 so that the application of the EOQ method saves Rp. 834,950. From the results of the analysis, it can be said that by applying EOQ, the company can save on ordering and inventory costs.</em></p> Honorio Lopes, Lukas Hattu, Erna Giri ##submission.copyrightStatement## https://ejurnal.undana.ac.id/index.php/JBM/article/view/23444 Wed, 01 Jan 2025 00:00:00 +0000 PENGARUH KOMPENSASI DAN LINGKUNGAN KERJA NON FISIK TERHADAP KINERJA KARYAWAN PT. ANGKASA PURA 1 BANDARA UDARA EL TARI KUPANG https://ejurnal.undana.ac.id/index.php/JBM/article/view/23445 <p><em>The objectives of this research: (1) To test and explain the effect of compensation on employee performance at PT. Angkasa Pura 1 El Tari Kupang Airport. (2) To test and explain the influence of the non-physical work environment on employee performance at PT. Angkasa Pura 1 El Tari Kupang Airport. (3) To test and explain the influence of compensation and non- physical work environment on employee performance at PT. Angkasa Pura 1 El Tari Kupang Airport. Based on statistical data analysis, the t test results show that the two independent variables partially have a significant effect on the dependent variable. The results of the F test show that the independent variable simultaneously has a positive and significant effect on the dependent variable. Based on Adjust R Squer, it shows that the contribution of compensation variables and the non-physical work environment to employee performance is 58.7%. Meanwhile, the remaining 41.7% is influenced by other variables not included in this research model, namely work discipline, work motivation and organizational culture (Siagian 2002). From these results, it is hoped that PT Angkasa Pura 1 El Tari Kupang Airport will continue to maintain and improve compensation, the non-physical work environment&nbsp; so that employee performance can be carried out efficiently and effectively.</em></p> Maria Paji, Frengky Dupe, Ricky Foeh, Frans Gana ##submission.copyrightStatement## https://ejurnal.undana.ac.id/index.php/JBM/article/view/23445 Wed, 01 Jan 2025 00:00:00 +0000 ANALISIS PENILAIAN KINERJA KEUANGAN DENGAN METODE ECONOMIC VALUE ADDED (STUDI KASUS PADA PT. BANK GANESHA (PERSERO), TBK PERIODE TAHUN 2020-2022) https://ejurnal.undana.ac.id/index.php/JBM/article/view/23446 <p><em>This research aims to determine the financial performance of PT. Bank Ganesha, Tbk is measured using the Economic Value Added Method which is listed on the Indonesia Stock Exchange throughout the 2020-2022 period. The EVA analysis technique is used in this research because it is considered better in measuring the added value capabilities provided by the company to its shareholders (investors). This research uses a quantitative approach using descriptive analysis methods, with data collection techniques through documentation, in the form of annual financial reports published by PT. Bank Ganesha and accessed via the official website of the Indonesian Stock Exchange. The results of this research indicate that the Financial Performance Assessment uses the Economic Value Added (EVA) Method at PT. Bank Ganesha, Tbk has an EVA value &lt;0 or negative value, which means there is no process of adding economic value to the company. This decrease was influenced by changes in taxes and interest rates every year. This proves that by using the EVA method, it appears that PT. Bank Ganesha is not effective in creating economic value from 2020 to 2022.</em></p> Anjelita Henuk, Bei Marselinus, Emilia Gie, Junita Nenabu ##submission.copyrightStatement## https://ejurnal.undana.ac.id/index.php/JBM/article/view/23446 Wed, 01 Jan 2025 00:00:00 +0000 PENGARUH LOKASI DAN KUALITAS LAYANAN KARYAWAN TERHADAP KEPUTUSAN PEMBELIAN (STUDI PADA PELANGGAN MINIMARKET WONG MART DI KOTA KUPANG) https://ejurnal.undana.ac.id/index.php/JBM/article/view/23457 <p><em>This research was carried out at the Wong Mart Minimarket in Kupang City. This research aims to determine and analyze perceptions about location, service quality and purchasing decisions at the Wong Mart Minimarket in Kupang City. As input material to increase scientific insight and improve academics' abilities in location theory and service quality on purchasing decisions. As reference material in further research carry on. The total population is 11,800 with a sample of 100 people. The sample was filtered using the accidental sampling technique. The method used is a quantitative descriptive method. Then analysis was carried out on the data obtained using multiple linear regression analysis. This analysis includes: multiple analysis tests, hypothesis testing via the f test and t test, as well as analysis of the coefficient of determination (Adjusted r square). Based on the research results, the regression equation was obtained: Y= 11.737 + 0.898X1 + 0.193X2 + 2.178Y1. Hypothesis testing using the t test shows that the location variable has a positive and significant effect on purchasing decisions, the service quality variable has a positive and significant effect on purchasing decisions. Through the f test, it can be seen that the independent variable is indeed appropriate for testing the dependent variable. Purchasing decisions. The Adjust R Square figure is 0.591 or 59.1%; shows that 59.1% of purchasing decision variables are influenced by independent variables in the regression equation. Meanwhile, the remaining 40.9% is influenced by other variables not discussed in this research.</em></p> Ridho Radja, Khalid Moenardy, Juita Bessie, Sri Norma ##submission.copyrightStatement## https://ejurnal.undana.ac.id/index.php/JBM/article/view/23457 Wed, 01 Jan 2025 00:00:00 +0000 PERENCANAAN PRODUKSI PETI JENAZAH PADA CV.BABEL DI KOTA KUPANG https://ejurnal.undana.ac.id/index.php/JBM/article/view/23459 <p><em>This study aims to determine and explain the production planning and crate raw materials at CV.Babel. Data collection techniques in this study are observation, interviews, and documentation. While data analysis techniques use forecasting and Break Event Point (BEP). The results of CV.Babel's production planning in April 2024 were 44 units. The results showed that the amount of sales forecast for the coffin at CV.Babel showed that in May 2024 sales were predicted to be 46 units, June 2024 as many as 48 units and July 2024 as many as 51 units. The results of the Break Event Point (BEP) analysis show that if CV.Babel produces a coffin of 3,141 units or Rp.6,281.407, then CV.Babel will not make a profit or not suffer a loss because at that point CV.Babel is in a state of basic return. And if the company produces below the BEP point, the company will experience a loss, and vice versa if the company produces above the BEP point, the company will experience a profit. Based on the results of the study, it is recommended to be taken into consideration for the company in relation to making decisions on determining the number of orders and good planning for the supply of board raw materials in order to smooth the production process in the company. And for the CV.Babel company, it is necessary to plan the amount of production to be produced appropriately in order to provide maximum profit.</em></p> Duvenda Manu, Fred Dethan, Yoseba Pulinggomang, Yohanis Sarong ##submission.copyrightStatement## https://ejurnal.undana.ac.id/index.php/JBM/article/view/23459 Wed, 01 Jan 2025 00:00:00 +0000 PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP LOYALITAS NASABAH PADA BANK NTT KUPANG CABANG KHUSUS https://ejurnal.undana.ac.id/index.php/JBM/article/view/23460 <p><em>The objectives of this study are: 1) To determine customer perceptions of the influence of sustainable marketing, individual marketing, and cooperation programs on customer loyalty at Bank NTT Kupang Special Branch Office. 2) To analyze and explain the influence of sustainable marketing on customer loyalty at Bank NTT Kupang Special Branch Office. 3) To analyze and explain the influence of individual marketing on customer loyalty at Bank NTT Kupang Special Branch Office. 4) To analyze and explain the influence of cooperation programs on customer loyalty at Bank NTT Kupang Special Branch Office. 5) Analyze and explain the influence of sustainable marketing, individual marketing, and cooperation programs simultaneously on customer loyalty at Bank NTT Kupang Special Branch Office. The population in this study were customers of Bank NTT Kupang Special Branch Office in 2023 totaling 8008 people. The sample taken was 100 respondents who were customers at Bank NTT Kupang Special Branch Office using purposive sampling techniques. Data collection used questionnaires and interviews. The data analysis techniques used are quantitative descriptive analysis, multiple linear regression analysis and hypothesis testing of t-test, f-test, and coefficient of determination analysis (R2) using the SPSS 26 application. The results of the descriptive study showed that overall respondents gave a very good perception assessment of sustainable marketing, individual marketing and cooperation programs. From the results of the multiple linear regression analysis, the equation was obtained: Y = 0.173 + 0.189 X1 + 0.554 X2 + 0.252 X3 + 0.443. The results of the t-test showed that 1) Sustainable marketing variables have a significant effect on customer loyalty, as evidenced by the t-count value of 3.204. 2) Individual marketing variables have a significant effect on customer loyalty, as evidenced by the t-count value of 8.638. 3) Cooperation program variables have a significant effect on customer loyalty, as evidenced by the t-count value of 3.989. There is a simultaneous influence between sustainable marketing, individual marketing and cooperation programs on customer loyalty, as evidenced by the calculated F value of 346.443. The Adjusted R Square figure of 0.913 shows that 91.3% of the customer loyalty variable is influenced by the independent variable while the remaining 8.7% is influenced by variables not discussed in this study. For this reason, it is recommended for further researchers to be able to add other variables that are still included in the customer relationship management dimension which also aims to increase customer loyalty such as between people, process, and technology.</em></p> Arjuna Purba, Chelzy Padjangga, Abas Kasim ##submission.copyrightStatement## https://ejurnal.undana.ac.id/index.php/JBM/article/view/23460 Wed, 01 Jan 2025 00:00:00 +0000