Septianto, Y., T. Pradiani, and M. Maskan. “ANALYSIS OF ONLINE PROMO PROGRAMS AND SERVICE QUALITY ON CONSUMER PURCHASING DECISIONS IN SURABAYA THROUGH TRUST IN SHOPEE E-COMMERCE”. Journal of Management : Small and Medium Enterprises (SMEs), Vol. 18, no. 1, Mar. 2025, pp. 197-12, doi:10.35508/jom.v18i1.17641.