Gemina, Dwi, Sudarijati Sudarijati, and Annisa Nur Azizah. “The Effect of Word of Mouth and Brand Image on Customer Loyalty With Customer Satisfaction As an Intervening Variable”. Journal of Management : Small and Medium Enterprises (SMEs) 19, no. 2 (July 7, 2026): 1023-1043. Accessed July 10, 2026. https://ejurnal.undana.ac.id/index.php/JEM/article/view/23801.