Pirganta, A. and Diana, D. 2024. APPLICATION TO ASSESS SERVICE QUALITY AT ZHAHIRA LAUNDRY APPLYING SERVQUAL DIMENSIONS. J-Icon : Jurnal Komputer dan Informatika. 12, 2 (Oct. 2024), 131-142. DOI:https://doi.org/10.35508/jicon.v12i2.18195.