EVALUATION OF BORDER CONTROL MANAGEMENT SYSTEM USBILITY WITH SYSTEM USABILITY SCALE METHOD AT MOTAAIN IMMIGRATION CHECK
Article Sidebar
Main Article Content
Abstract
The Border Control Management system is a technology-based management system that oversees national border areas and handles immigration inspection activities for people who will leave or enter the Republic of Indonesia through the Checkpoint. However, if this system does not work optimally, it will interfere with the implementation of immigration duties. Therefore, it is necessary to measure the usability of the Border Control Management System. Usability is a quality measure that is able to assess the ease with which a system or website interface can be used by users by considering certain criteria. One type of usability measurement is the System Usability Scale which is applied using a questionnaire. This study aims to determine the results of the usability of the Border Control Management System using the System Usability Scale method. The type of data obtained from this study is primary data, namely the respondents' answers to the questionnaire given. In sampling, the technique used is a sampling technique used to make samples with all members of the population used as samples. The results of this study indicate that the usability value of the Border Control Management System obtained using the System Usability Scale is 76.67. This shows that the category of acceptance of the use of the BCM System is “acceptable” which means that the BCM System is acceptable to the user. Furthermore, the usability rating of the BCM System is included in the “Good” category and the usability scale is in the “B” category.
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
The author who submits the manuscript must understand and agree that if accepted for publication, the copyright of the article belongs to JICON and Nusa Cendana University as the journal publisher. Copyright (copyright) includes the exclusive right to reproduce and provide articles in all forms and media, including reprints, photographs, microfilm and any other similar reproductions, as well as translations. The author has the right for the following:
1. reproduce all or part of published material for the author's own use as classroom teaching materials or oral presentation materials in various forums;
2. reuse part or all of the material as compilation material for the author's written work;
2. make copies of published material for distribution within the institution where the author works.
JICON and Nusa Cendana University and Editors make every effort to ensure that no data, opinion or statement is wrong or misleading to be published in this journal. The content of articles published on JICON is the sole and exclusive responsibility of their respective authors.
References
[2] Pemerintah Indonesia, Undang-Undang Nomor 6 Tahun 2011 tentang Keimigrasian. Lembaran Negara Republik Indonesia Tahun 2011, Nomor 5216. Sekretariat Negara. Jakarta. 2011
[3] Kementerian Hukum dan HAM, Keputusan Menteri Hukum dan HAM Nomor M.HH-01.GR.02.01 Tahun 2014 tentang Tempat Pemeriksa Keimigrasian, 2014.
[4] Direktorat Jenderal Imigrasi, Peraturan Direktur Jenderal Imigrasi Nomor IMI 459.GR.01.02. Tahun 2011 tentang Standar Operasional Prosedur Border Control Management (BCM), 2011.
[5] J. Nielsen, “Usability 101: Introduction to Usability”, Nielsen Norman Group. 2012. [Daring]. Tersedia pada: https://www.nngroup.com/articles/usability-101-introduction-to-usability/.
[6] J. Rubin dan D. Chisnell, Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. United States of America: Wiley Publishing, 2008.
[7] J. Brooke, “SUS: A Retrospective,” Journal of Usability Studies, vol. 8, no. 2, hlm. 29-40, 2013. [Daring]. Tersedia pada: https://www.researchgate.net/profile/John-Brooke-6/publication/285811057_SUS_a_retrospective/links/5ee5c4a792851ce9e7e38a75/SUS-a-retrospective.pdf.
[8] J. Hamidi dan C. Charles, Hukum Keimigrasian Bagi Orang Asing di Indonesia. Jakarta Timur: Sinar Grafika, 2015.
[9] Kementerian Hukum dan HAM, Peraturan Menteri Hukum dan HAM Nomor 44 Tahun 2015 tentang Tata Cara Pemeriksaan Masuk dan Keluar Wilayah Indonesia di Tempat Pemeriksaan Imigrasi, 2015.
[10] Pemerintah Indonesia dan Pemerintah Timor Leste, Arrangement between the Government of the Republic of Indonesia and the Government of the Democratic Republic of Timor-Leste on Traditional Border Crossings and Regulated Market, 2003.
[11] C. M. Barnum, Usability Testing and Research. New York: Longman, 2002.
[12] J. Brooke, “SUS-A Quick and Dirty Usability Scale,” Usability Evaluation in Industry, vol. 189, no. 194, hlm. 4-7, 1996, doi: 10.1201/9781498710411-35.
[13] W. U. Sari, “Analisis Usability Pada Sistem Informasi Akademik Mahasiswa Universitas Muhammadiyah Riau Menggunakan Metode System Usability Scale (SUS),” Skripsi, Universitas Islam Negeri Sultan Syarif Kasim, 2019. [Daring]. Tersedia pada: https://core.ac.uk/download/pdf/300873722.pdf.