Main Article Content
Submission of ongoing academic activities and information in the field of education can take advantage of information technology. One of the most important is to create an academic information system that can be accessed by students online. The MyARS application is an academic information system that provides lecture information for ARS University students. The MyARS application page can be accessed via the link https://myars.ars.ac.id/. The question related to this research is whether the quality of the MyARS application used has an impact on user satisfaction. This study focuses on user satisfaction with the webqual method which consists of three variables, namely usability, information quality, and interaction quality. The obtained data is processed using multiple linear regression analysis techniques using SPSS 16 software. the quality of information is 3,620 with a percentage level of 83.79%. This is also supported by the regression results which prove the quality of usability has a significant positive effect on customer satisfaction. The results of the information quality score of 4,051 with a percentage level of 83.35%. This is also supported by the regression results which prove the quality of information has a significant positive effect on customer satisfaction. While the results of the information quality score of 2,167 with a percentage level of 80.25% This is also supported by the regression results which prove that the quality of information has a significant positive effect on customer satisfaction
This work is licensed under a Creative Commons Attribution 4.0 International License.
The author who submits the manuscript must understand and agree that if accepted for publication, the copyright of the article belongs to JICON and Nusa Cendana University as the journal publisher. Copyright (copyright) includes the exclusive right to reproduce and provide articles in all forms and media, including reprints, photographs, microfilm and any other similar reproductions, as well as translations. The author has the right for the following:
1. reproduce all or part of published material for the author's own use as classroom teaching materials or oral presentation materials in various forums;
2. reuse part or all of the material as compilation material for the author's written work;
2. make copies of published material for distribution within the institution where the author works.
JICON and Nusa Cendana University and Editors make every effort to ensure that no data, opinion or statement is wrong or misleading to be published in this journal. The content of articles published on JICON is the sole and exclusive responsibility of their respective authors.
 A. T. Kusumo, “Kualitas Layanan Website Bsi Career Center Dengan Metode Webqual,” J. Inf. Manag., Vol. 2, No. 2, Pp. 109–118, 2018.
 S. N. Rakhmah And M. Cahyati, “Pengukuran Kualitas Layanan Sistem Informasi Akademik Perguruan Tinggi Pada Wilayah Bekasi Menggunakan Metode Webqual Syifa,” Inti Nusa Mandiri, Vol. 14, No. 1, Pp. 159–168, 2019.
 M. Mulyadi, U. Husein, And N. Nurhadi, “Pengukuran Kualitas Website Sistem Informasi Akademik Stikom Dinamika Bangsa Jambi,” Ijcit (Indonesian J. Comput. Inf. Technol., Vol. 4, No. 2, Pp. 147–154, 2019.
 M. S. Haq, W. Wagino, K. Rofiah, And N. Aini, “Pengembangan Aplikasi Sistem Informasi Layanan Akademik Berbasis Codeigniter,” Jamp J. Adm. Dan Manaj. Pendidik., Vol. 4, No. 2, Pp. 139–151, 2021.
 D. N. Fauziah And D. A. N. Wulandari, “Pengukuran Kualitas Layanan Bukalapak.Com Terhadap Kepuasan Konsumen Dengan Metode Webqual 4.0,” J. Ilmu Pengetah. Dan Teknol. Komput., Vol. 3, No. 2, Pp. 173–180, 2018.
 A. Mustopa, S. Agustiani, S. K. Wildah, And M. Maysaroh, “Analisa Kepuasan Pengguna Website Layanan Akademik Kemahasiswaan (Lykan) Ubsi Menggunakan Metode Webqual 4.0,” J. Perspekt., Vol. 18, No. 1, Pp. 75–81, 2020.
 K. Hapsari And Y. Priyadi, “Perancangan Model Data Flow Diagram Untuk Mengukur Kualitas Website Menggunakan Webqual 4 . 0,” J. Sist. Inf. Bisnis, Vol. 01, Pp. 66–72, 2017.
 S. Monalisa, “Analisis Kualitas Layanan Website Terhadap Kepuasan Mahasiswa Dengan Penerapan Metode Webqual ( Studi Kasus : Uin Suska Riau ),” J. Sains, Teknol. Dan Ind. Issn 2407-0939, Vol. 13, No. 2, Pp. 181–189, 2016.
 Sugiyono, Metode Penelitian Kuantitatif Kualitatif Dan R&D. Bandung: Alfabeta, 2017.
 I. Purwandani And N. O. Syamsiah, “Analisis Kualitas Website Menggunakan Metode Webqual 4 . 0 Studi Kasus : Mybest E-Learning System Ubsi,” J. Sist. Dan Teknol. Inf., Vol. 09, No. 3, Pp. 300–306, 2021.