PENGARUH BEBAN KERJA TERHADAP KEPUASAN KERJA PEGAWAI DI LEMBAGA PEMASYARAKATAN KELAS IIB CILACAP
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Regalia Mala Anjani(1*)
Program Studi Manajemen Pemasyarakatan, Politeknik Ilmu Pemasyarakatan
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Naniek Pangestuti(2)
Program Studi Manajemen Pemasyarakatan, Politeknik Ilmu Pemasyarakatan
(*) Corresponding Author
Abstract
This study aims to determine the effect of workload on employee job satisfaction at Class IIB Correctional Institution Cilacap. This research uses quantitative and non-probability techniques by applying a saturated sampling of 61 people. The data collection technique was carried out using the distribution of questionnaires to respondents through Google Forms. There are 24 statement items that are used as indicators in the study. The data analysis technique used is through the normality test, simple linear regression test, significance test, and determination test processed using IBM SPSS software version 27. The results showed that there is an influence of workload on job satisfaction. The results of the determination test were obtained with an R Square value of 0.114 which indicates that the workload variable has an influence of 11.4% on the work satisfaction variable, while other variables influence the remaining 88.6%.
Keywords: Workload; Job Satisfaction; Correctional Officers
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References
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Peraturan Pemerintah Republik Indonesia Nomor 31 Tahun 1999 Tentang Pembinaan dan Pembimbingan Warga Binaan Pemasyarakatan
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Spector, P. E. (1997). Job Satisfaction: Application, Assessment, Causes, and Consequences. SAGE Publications Inc.
https://doi.org/https://doi.org/10.4135/9781452231549
Sudiarditha, I. K. R., Mardi, & Margaretha, L. (2019). Study of Employee Performance : Workload. Econosains, 17(1), 31–45.
Tentama, F., Rahmawati, P. A., & Muhopilah, P. (2019). The effect and implications of work stress and workload on job satisfaction. International Journal of Scientific and Technology Research, 8(11), 2498–2502.
Tomic, M., & Tomic, E. (2011). Existential fulfilment, workload and work engagement among nurses. Journal of Research in Nursing, 16(5), 468–479. https://doi.org/10.1177/1744987110383353
Trivellas, P., Reklitis, P., & Platis, C. (2013). The Effect of Job Related Stress on Employees’ Satisfaction: A Survey in Health Care. Procedia - Social and Behavioral Sciences, 73, 718–726. https://doi.org/10.1016/j.sbspro.2013.02.110
Undang-Undang Republik Indonesia Nomor 22 Tahun 2022 Tentang Pemasyarakatan
Undang-Undang Aparatur Sipil Negara Nomor 20 Tahun 2023 Tentang Aparatur Sipil Negara
Vanchapo, A. R. (2020). Beban Kerja dan Stres Kerja (pertama). CV. Penerbit Qiara Media.
Afandi, P. (2018). Manajemen Sumber Daya Manusia. Zanafa Publishing.
Anasi, S. N. (2020). Perceived influence of work relationship, work load and physical work environment on job satisfaction of librarians in South-West, Nigeria. Global Knowledge, Memory and Communication, 69(6–7), 377–398.
https://doi.org/10.1108/GKMC-11-2019-0135
Anees, R. T., Heidler, P., Cavaliere, L. P. L., & Nordin, N. A. (2021). Brain Drain in Higher Education. The Impact of Job Stress and Workload on Turnover Intention and the Mediating Role of Job Satisfaction at Universities. European Journal of Business and Management Research, 6(3), 1–8. https://doi.org/10.24018/ejbmr.2021.6.3.849
Assyofa, A. R. (2023). Kompensasi Dan Beban Kerja Serta Pengaruhnya Terhadap Kepuasan Kerja Karyawan. Jurnal Manajemen Dan Bisnis Performa, 20(1), 01–08. https://doi.org/10.29313/performa.v20i1.11690
Bakker, A. B., Demerouti, E., & Verbeke, W. (2004). Using the job demands-resources model to predict burnout and performance. Human Resource Management, 43(1), 83–104. https://doi.org/10.1002/hrm.20004
Busro, M. (2018). Teori-Teori Manajemen Sumber Daya Manusia. Prenada Media Group.
Creswell, J. (2016). Research Design: Pendekatan Metode Kualitataif, Kuantitatif, dan Campuran Edisi Keempat. Pustaka Belajar
Creswell, J.W., & Creswell, J.D. (2018). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (5th ed.). Los Angeles: SAGE Publications, Inc
Ghislieri, C., Cortese, C. G., Molino, M., & Gatti, P. (2019). The relationships of meaningful work and narcissistic leadership with nurses’ job satisfaction. Journal of Nursing Management, 27(8), 1691–1699. https://doi.org/10.1111/jonm.12859
Haga, S., Shinoda, H., & Kokubun, M. (2002). Effects of task difficulty and time-on-task on mental workload. Japanese Psychological Research, 44(3), 134–143. https://doi.org/10.1111/1468-5884.00016
Hasyim, W. (2020). Pengaruh Beban Kerja dan Kompensasi Terhadap Kepuasan Kerja Karyawan PT. Yaskawa Electric Indonesia. EKOMABIS: Jurnal Ekonomi Manajemen Bisnis, 1(02), 185–192. https://doi.org/10.37366/ekomabis.v1i02.41
Hee, O. C., Ong, S. H., Ping, L. L., Kowang, T. O., & Fei, G. C. (2019). Factors Influencing Job Satisfaction in the Higher Learning Institutions in Malaysia. International Journal of Academic Research in Business and Social Sciences, 9(2), 9–20. https://doi.org/10.6007/ijarbss/v9-i2/5510
Herianto, F., Mei, A., & Widigdo, N. (2022). The Effect of Competency and Workload on the Performance of Medical Staff in MYD Hospital through Job Satisfaction as A Mediation Variable. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 5(3), 22793–22806.
Hermingsih, A., & Purwanti, D. (2020). Pengaruh Kompensasi Dan Beban Kerja Terhadap Kepuasan Kerja Dengan Motivasi Kerja Sebagai Variabel Pemoderasi. Jurnal Dimensi, 9(3), 574–597. https://doi.org/10.33373/dms.v9i3.2734
Koesomowidjojo. (2017). Analisis Beban Kerja. Raih Asa Sukses.
Maini, Y.-, & Tanno, A. (2021). Pengaruh Beban Kerja, Teamwork Dan Kepemimpinan Terhadap Kepuasan Kerja Dan Kinerja Pegawai (Studi Kasus Pada Bappeda Kota Payakumbuh). Jurnal BONANZA: Manajemen Dan Bisnis, 2(1), 31–50. https://doi.org/10.47896/mb.v2i1.360
Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52, 397–422. https://doi.org/10.1146/annurev.psych.52.1.397
Nurhasanah, S. (2019). Praktikum Statistika 2 untuk Ekonomi dan Bisnis. (3rd ed.). Salemba Empat.
Nurhasanah, S. (2021). Statistika 1 untuk Ekonomi dan Bisnis. (6th ed.). Salemba
Empat.
Pejtersen, J. H., Kristensen, T. S., Borg, V., & Bjorner, J. B. (2010). The second version of the Copenhagen Psychosocial Questionnaire. Scandinavian Journal of Public Health, 38(SUPPL. 3), 8–24. https://doi.org/10.1177/1403494809349858
Peraturan Pemerintah Republik Indonesia Nomor 31 Tahun 1999 Tentang Pembinaan dan Pembimbingan Warga Binaan Pemasyarakatan
Prasetyo, B., & Jannah L.M. (2008). Metode Penelitian Kuantitatif: Teori dan Perilaku. PT Raja Grafindo Persada: Jakarta
Sistem Database Pemasyarakatan. (2024). Keadaan Penghuni dan Kapasitas di UPT Pemasyarakatan Seluruh Indonesia. https://sdppublik.ditjenpas.go.id/
Spector, P. E. (1997). Job Satisfaction: Application, Assessment, Causes, and Consequences. SAGE Publications Inc.
https://doi.org/https://doi.org/10.4135/9781452231549
Sudiarditha, I. K. R., Mardi, & Margaretha, L. (2019). Study of Employee Performance : Workload. Econosains, 17(1), 31–45.
Tentama, F., Rahmawati, P. A., & Muhopilah, P. (2019). The effect and implications of work stress and workload on job satisfaction. International Journal of Scientific and Technology Research, 8(11), 2498–2502.
Tomic, M., & Tomic, E. (2011). Existential fulfilment, workload and work engagement among nurses. Journal of Research in Nursing, 16(5), 468–479. https://doi.org/10.1177/1744987110383353
Trivellas, P., Reklitis, P., & Platis, C. (2013). The Effect of Job Related Stress on Employees’ Satisfaction: A Survey in Health Care. Procedia - Social and Behavioral Sciences, 73, 718–726. https://doi.org/10.1016/j.sbspro.2013.02.110
Undang-Undang Republik Indonesia Nomor 22 Tahun 2022 Tentang Pemasyarakatan
Undang-Undang Aparatur Sipil Negara Nomor 20 Tahun 2023 Tentang Aparatur Sipil Negara
Vanchapo, A. R. (2020). Beban Kerja dan Stres Kerja (pertama). CV. Penerbit Qiara Media.
Published
2024-06-27
How to Cite
Anjani, R., & Pangestuti, N. (2024). PENGARUH BEBAN KERJA TERHADAP KEPUASAN KERJA PEGAWAI DI LEMBAGA PEMASYARAKATAN KELAS IIB CILACAP. Journal of Management : Small and Medium Enterprises (SMEs), 17(1 - May), 411-425. Retrieved from https://ejurnal.undana.ac.id/index.php/JEM/article/view/17130
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Articles
