THE INFLUENCE OF WORKLOAD ON EMPLOYEE PERFORMANCE AT CLASS IIA LUBUKLINGGAU PENITENTIARY
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Dito Febrioylas(1*)
Program Studi Manajemen Pemasyarakatan, Politeknik Ilmu Pemasyarakatan
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Padmono Wibowo(2)
Program Studi Manajemen Pemasyarakatan, Politeknik Ilmu Pemasyarakatan
(*) Corresponding Author
Abstract
Performance is the result of carrying out the tasks assigned to officers as a form of responsibility to the organization. The performance of an officer is the main support in achieving organizational goals. There are many factors that can affect performance, one of which is workload. This study aims to determine the effect of workload on the performance of officers at Class IIA Lubuklinggau Correctional Facility. This study uses quantitative research methods using a causal design. The data is collected through filling out questionnaires given to research respondents, as well as several sources of books, journals, and articles that have the same topic as the research. The sampling technique used is probability sampling with random sampling type, and the calculation to determine the number of samples used the slovin formula so that the number of samples obtained is 69 people. The data from the questionnaire obtained was then analyzed by descriptive analysis test through simple linear regression analysis, determination test, and significance test using the IBM SPSS Statistics 25 application. The result of the analysis is that there is an influence of workload on performance with an influence value of 73.3%. The conclusion of this study is that there is a positive and significant influence between workload and employee performance at the Class IIA Correctional Institution Lubuklinggau.
Keywords : Workload; Performance; Correctional
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References
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Ukwadinamor, C. U., & Oduguwa, A. S. (2020). Impact of Work Overload and Work Hours on Employees Performance of Selected Manufacturing Industries in Ogun State. Journal of Bussiness and Management (IOSR-JBM), 22(11), 16–25. https://doi.org/10.9790/487X-2211011625
Undang-undang Nomor 5 Tahun 2014 tentang Aparatur Sipil Negara
Zahara, R., Amri, & Ridwan (2023). The Influence of Work Environment and Workload on Job Satisfaction Through Work Stress of Aceh Regional Police Officer. International Journal of Scientific and Management Research
Ahsani, R. F., Sunarso, S., & Indriastuti, D. R. (2020). Work Overload, Turn Over Intention, dan Work Family Conflicts Pada Pegawai Perbankan Di Surakarta. Research Fair Unisri, 4(1), 198–206. https://doi.org/10.33061/rsfu.v4i1.3401
Anwar, F. (2022). Pengaruh Beban Kerja Terhadap Kinerja Pegawai di Lembaga Pemasyarakatan Narkotika Kelas IIA Muara Beliti
Arianty, N. (2014). Pengaruh Budaya Organisasi Terhadap Kinerja Pegawai. Jurnal Manajemen & Bisnis, 14.
Armstrong, M. (2008). Human Capital Management – Achieving Added Value through People. In Human Resource Management International Digest (Vol. 16, Issue 5). https://doi.org/10.1108/hrmid.2008.04416eae.001
Bernhard, T., Adolfina, M. Ch. H. Pandowo, H. N. T. (2017). Perilaku Organisasi. CV. Patra Media Grafindo Bandung.
Budiasa, I. K. (2021). Beban Kerja dan Kinerja Sumber Daya Manusia. CV. Pena Persada.
Cahyana S. I. G, I. Ketut J. (2017). Pengaruh Budaya Organisasi, Stres Kerja Dan Kepuasan Kerja Terhadap Kinerja Pegawai. E-Jurnal Akuntansi, 2017(1), 1314–1342.
Creswell, J. W. (2016). Research Design (4th ed.). Pustaka Belajar.
Dahri, M. (2019). Jenis Variabel Dan Skala Pengukuran, Perbedaan Statistik Deskriptif Dan Inferensial Dan Statistik Parametrik Dan Nonparametrik. Journal of Chemical Information and Modeling, 53(9), 1–11.
Gawron, V. J. (2019). Workload Measures. Workload Measures, August, 1–65. https://doi.org/10.1201/9780429019579
Humas, B. (2019). SDM Pemasyarakatan Harus Punya Standar Khusus. Kemenkumham.Go.Id.
Iza, Z. (2021). The interplay among work overload and time management in predicting job performance and work-life balance. International journal of dynamic relationship management journal, Vol. 10, No. 2, 47‐65.
J., A. (2014). Determinants of employee engagement and their impact on employee performance. International Journal of Productivity and Performance Management, 63(3), 308–323. https://doi.org/10.1108/IJPPM-01-2013-0008
Karatepe, O. M. (2013). The effects of work overload and work-family conflict on job embeddedness and job performance: The mediation of emotional exhaustion. International Journal of Contemporary Hospitality Management, 25(4), 614–634. https://doi.org/10.1108/09596111311322952
Kissi, E., Asare, O. A., Agyekum, K., Yamoah Agyemang, D., & Labaran, M. (2019). Ascertaining the interaction effects among organisational citizenship behaviour, work overload and employees’ performance in the Ghanaian construction industry. International Journal of Productivity and Performance Management, 68(7), 1235–1249. https://doi.org/10.1108/IJPPM-07-2018-0262
Lestari, W. M., Liana, L., & Aquinia, A. (2020). Pengaruh Stres Kerja , Konflik Kerja dan Beban Kerja. Bisnis Dan Ekonomi, 27(2), 100–110.
Meshkati, L. A. (1988). "Determinants of workforce productivity in high hazard environments: An integrated approach." Journal of Safety Research, 19(1), 31-44.
Moynihan, D. P. (2008). "The dynamics of performance management: Constructing information and reform". Georgetown University Press
Na-Nan, K., Chaiprasit, K., & Pukkeeree, P. (2018). Factor Analysis-Validated Comprehensive Employee Job Performance Scale. International Journal of Quality and Reliability Management, 35(10), 2436–2449. https://doi.org/10.1108/IJQRM-06-2017-0117
Nurdin, I., & Hartati, S. (2019). Metodologi Penelitian Sosial (L. Lutfiyah (ed.)). Media Sahabat Cendekia.
Peraturan Menteri Hukum dan HAM RI Nomor 48 Tahun 2015 tentang Pelaksanaan Pemberian Tunjangan Kinerja Bagi Pegawai di Lingkungan Kemeneterian Hukum dan HAM.
Peraturan Menteri Dalam Negeri RI Nomor 12 Tahun 2008 tentang Beban Kerja
Poulose, S., & Dhal, M. (2020). Role of Perceived Work–Life Balance Between Work Overload and Career Commitment. Journal of Managerial Psychology, 35(3), 169–183. https://doi.org/10.1108/JMP-03-2018-0117
Purwati, A. A., & Maricy, S. (2019). The Influence of Workload, Work Environment And Job Insecurity On Turnover Intention of PT. Bumi Raya Mestika Employees Pengaruh Beban Kerja, Lingkungan Kerja dan Job Insecuriy Terhadap Turnover Intention Karyawan PT. Bumi Raya Mestika Pekanbaru. Management Studies and Entrepreneurship Journal, 2(1), 77–91.
http://journal.yrpipku.com/index.php/msej
Purwanto, N. (2019). Variabel Dalam Penelitian Pendidikan. Jurnal Teknodik, 6115, 196–215. https://doi.org/10.32550/teknodik.v0i0.554
Ramadhanti, F. (2020). Ketidakamanan Kerja, Konflik Kerja-Keluarga, Dan Kelebihan Beban Kerja Pengaruhnya Terhadap Turnover Intention (Studi Pada Perawat Honorer Rsau Dr. M. Salamun Kota Bandung) (p. 5). Universitas Komputer Indonesia.
Sadikoglu, E., & Zehir, C. (2010). Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms. International Journal of Production Economics, 127(1), 13–26.
https://doi.org/10.1016/j.ijpe.2010.02.013
Sanjani, D. R., Putri, D. F. A., & Putra, H. (2021). Hubungan Beban Kerja Dengan Produktivitas Kerja Pegawai Stikes Griya Husada Sumbawa. Jurnal Kesehatan Dan Sains, 4(2), 43–55.
http://jurnal.lppmstikesghs.ac.id/index.php/jks/article/view/72
Sinambela, L. P. (2016). Manajemen Sumber Daya Manusia. Sinar Grafika Offset.
Sitompul, S., & Simamora, F. (2021). The Effect Of Workload, Work Experience, And Compensation On Employee Performance PT. Tannery Sejahtera Mandiri Pekanbaru. Management Studies and Entrepreneurship Journal, 2(2), 142– 153. http://journal.yrpipku.com/index.php/msej
Ukwadinamor, C. U., & Oduguwa, A. S. (2020). Impact of Work Overload and Work Hours on Employees Performance of Selected Manufacturing Industries in Ogun State. Journal of Bussiness and Management (IOSR-JBM), 22(11), 16–25. https://doi.org/10.9790/487X-2211011625
Undang-undang Nomor 5 Tahun 2014 tentang Aparatur Sipil Negara
Zahara, R., Amri, & Ridwan (2023). The Influence of Work Environment and Workload on Job Satisfaction Through Work Stress of Aceh Regional Police Officer. International Journal of Scientific and Management Research
Published
2025-07-09
How to Cite
Febrioylas, D., & Wibowo, P. (2025). THE INFLUENCE OF WORKLOAD ON EMPLOYEE PERFORMANCE AT CLASS IIA LUBUKLINGGAU PENITENTIARY. Journal of Management : Small and Medium Enterprises (SMEs), 18(1 - May), 1569-1581. Retrieved from https://ejurnal.undana.ac.id/index.php/JEM/article/view/19318
Section
Articles
