THE ROLE OF STAKEHOLDERS IN LEGAL IN SERVICES AT CLASS I SURAKARTA STATE DETENTION CENTER

  • Oka Putra Mita Pisstama(1*)
    Program Studi Manajemen Pemasyarakatan, Politeknik Pengayoman Indonesia
  • Naniek Pangestuti(2)
    Program Studi Manajemen Pemasyarakatan, Politeknik Pengayoman Indonesia
  • (*) Corresponding Author

Abstract

This study aims to describe the role of stakeholders in legal aid services at the Surakarta Class I State Detention Center, with a focus on the involvement of internal and external parties, such as the Mawar Saron Legal Aid Institute. A descriptive qualitative approach was used, with data collection through in-depth interviews, direct observation, and documentation studies, and analysis using NVivo12 Pro. The research used a descriptive qualitative approach with data collection techniques through interviews, observation, and documentation studies. The results showed that the role of each stakeholder is important in ensuring the quality of legal aid for detainees, although there are obstacles in its implementation, such as limited resources and fluctuations in the number of legal aid recipients. The researcher found that stakeholder engagement still needs to be improved, especially in terms of more effective communication and improved leadership at the level of the Head of Detention Center and Director of LBH Mawar Saron. The recommendations resulting from this research are the importance of strengthening cooperation between stakeholders and optimizing communication strategies to improve legal aid services in Surakarta Class I Detention Center.

Keywords: Stakeholders; Legal Aid Services; State Detention Center; LBH Mawar Saron

Downloads

Download data is not yet available.

References

Agger, A. (2015). Collaborative Governance and Public Innovation in Northern Europe. In
Bentham Science Publishers. https://doi.org/10.2174/97816810801301150101 Bourne,
Bourne, L. (2009). Stakeholder relationship management: A maturity model for organisational implementation. Gower Publishing.Gravelle, M., Baird, K., & Green, I. (2008). Collaborative Governance and Changing Federal Roles.
Journeault, M., Perron, A., & Vallières, L. (2021). The collaborative roles of stakeholders in supporting the adoption of sustainability in SMEs. Journal of environmental management, 287, 112349.
Decree of the Minister of Administrative Reform No. 63 of 2003.
Leonidou, E., Christofi, M., Vrontis, D., & Thrassou, A. (2020). An integrative framework of stakeholder engagement for innovation management and entrepreneurship development. Journal of Business Research, 119, 245-258.
Mitchell, R. K., Agle, B. R., & Wood, D. J. (1997). Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. Academy of management review, 22(4), 853-886.
Purba, I. H. P., Ginting, R. N., & Pardosi, E. (2024). Effectiveness of Free Legal Aid Services at Tanjung Gusta Detention Center Klas 1 Medan. Journal of Darma Agung, 32(3), 37-43.
Sher-Hadar, N., Lahat, L., & Galnoor, I. (2020). Collaborative Governance: Theory and Lessons from Israel. In palgrave macmillan. https://doi.org/10.1007/978-3-030-45807-2

PlumX Metrics

Published
2025-07-11
How to Cite
Pisstama, O., & Pangestuti, N. (2025). THE ROLE OF STAKEHOLDERS IN LEGAL IN SERVICES AT CLASS I SURAKARTA STATE DETENTION CENTER. Journal of Management : Small and Medium Enterprises (SMEs), 18(1 - May), 1751-1761. Retrieved from https://ejurnal.undana.ac.id/index.php/JEM/article/view/23264

Most read articles by the same author(s)

Obs.: This plugin requires at least one statistics/report plugin to be enabled. If your statistics plugins provide more than one metric then please also select a main metric on the admin's site settings page and/or on the journal manager's settings pages.