THE INFLUENCE OF ROLE STRESS ON ORGANIZATIONAL COMMITMENT IN CLASS IIA CURUP CORRECTIONAL INSTITUTION
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Ahmad Muchlis Surya Darmawan(1)
Program Studi Manajemen Pemasyarakatan, Politeknik Pengayoman
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Padmono Wibowo(2)
Program Studi Manajemen Pemasyarakatan, Politeknik Pengayoman
(*) Corresponding Author
Abstract
This study aims to analyze the effect of role stress on organizational commitment among employees at Class IIA Correctional Institution Curup. Role stress in this study is viewed through three main dimensions: role ambiguity, role conflict, and role overload, while organizational commitment is reflected through affective, continuance, and normative commitment. The research is motivated by several workplace conditions such as high workloads, uneven employee distribution, overcrowded inmate populations, and unclear role definitions, which can potentially increase role stress and reduce employee loyalty to the organization. This research uses a quantitative approach through a survey method, where data were collected from employees using questionnaires and analyzed using simple linear regression. The results show that role stress has a negative influence on organizational commitment. This means that higher levels of role stress tend to reduce employees’ commitment to the organization. These findings emphasize the importance of managing workplace stress through clearer role definitions, fair workload distribution, and stronger organizational support in order to maintain employee loyalty and productivity.
Keywords: Role Stress; Organizational Commitment; Role Ambiguity; Role Conflict; Workload; Correctional Institution
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References
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Douglas N. Behrman, & William D. Perreault, J. (1984). A Role Stress Model of the Performance and Satisfaction of Industrial Salespersons. Journal of Marketing,49 (Fall), 9-21.
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Mathieu, J. E., & Zajac, D. M. (1990). A Review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment. Psychological Bulletin,108 (2), 171-194. https://doi.org/10.1037/0033-2909.108.2.171
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Morrissette, A. M., & Kisamore, J. L. (2020). A Meta-Analysis of the Relationship between Role Stress and Organizational Commitment: the Moderating Effects of Occupational Type and Culture. Occupational Health Science,4 (1-2), 23-42. https://doi.org/10.1007/s41542-020-00062-5
Nasirpouri, S., F., & Biros, D. (2021). Understanding Employee Information Security Policy Compliance from Role Theory Perspective. Journal of Computer Information Systems,61 (6), 571-580. https://doi.org/10.1080/08874417.2020.1845584
Newton, T. J., & Keenan, A. (1987). Role stress reexamined: An investigation of role stress predictors. Organizational Behavior and Human Decision Processes,40 (3), 346-368. https://doi.org/10.1016/0749-5978(87)90021-5
Regulation of the Minister of Law and Human Rights (PERMENKUMHAM) No. 8 of 2024 concerning the Implementation of Security and Order in Correctional Work Units
Law No. 22 of 2022 on Corrections
Porter, L. W., Steers, R. M., Mowday, R. T., & Boulian, P. V. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology,59 (5), 603-609. https://doi.org/10.1037/h0037335
Robbins, S. P. (2005). Essentials of organizational behavior.
http://www.theeuropeanlibrary.org/tel4/record/3000089783526
Singh, S. (2023). Impact of Role Ambiguity and Role Conflict on Organizational Commitment of Managers. African Journal of Business Management, 4(6), 869–881.
Siu, O. L. (2002). Occupational stressors and well-being among Chinese employees: The role of organizational commitment. Applied Psychology,51 (4), 527-544.
https://doi.org/10.1111/1464-0597.t01-1-00106
Steiner, B., & Wooldredge, J. (2015). Individual and Environmental Sources of Work Stress Among Prison Officers. Criminal Justice and Behavior,42(8), 800-818.
https://doi.org/10.1177/0093854814564463
Taft, S. A. (2023). Music Teacher Role Stress: A Structural Equation Model. Journal of Research in Music Education,71 (3), 264-282.
https://doi.org/10.1177/00224294221134538
Tarafdar, M., Tu, Q., Ragu-Nathan, B. S., & Ragu-Nathan, T. S. (2007). The impact of technostress on role stress and productivity. Journal of Management Information Systems,24 (1), 301-328. https://doi.org/10.2753/MIS0742-1222240109
Ul Hassan, F. S., Karim, W., Shah, H. A., & Khan, N. U. (2023). Role stress and organizational commitment in the service industry: a moderated mediation model of job burnout and transformational leadership. Journal of Management Development,42 (3), 165- 182. https://doi.org/10.1108/JMD-10-2021-0292
Widarni. E. L and Irawan. C. (2021). role stress on organizational commitment. Физиология Человека,47 (4), 124-134.
https://doi.org/10.31857/s013116462104007x
Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization.. 1–18.
Allen, N. J., & Meyer, J. P. (1996). Affective, continuance, and normative commitment to the organization: An examination of construct validity. Journal of Vocational Behavior,49 (3), 252-276. https://doi.org/10.1006/jvbe.1996.0043
Antón, C. (2009). The impact of role stress on workers' behavior through job satisfaction and organizational commitment. International Journal of Psychology,44 (3), 187-194. https://doi.org/10.1080/00207590701700511
Atif, T., Ahmed Z., S., & Farhan, S. (2020). Influence of Occupational Stress (Occupational Role Stress) on Organizational Commitment: Evidence from the Banking Sector of Karachi. Asian Journal of Social Sciences and Management Studies,7 (4), 271-279. https://doi.org/10.20448/journal.500.2020.74.271.279
Bagaskara, S., & Akmal, S. Z. (2020). Statistical Analysis Using JASP: A Guidebook for Students Driving feedback View project Career Adaptability in Young Adults View project. May.
Boon, & Arumugam. (2016). TQM practices and affective commitment: a case of Malaysian semiconductor packaging organizations Boon,. Munich Personal RePEc Archive, .10864
Chang, E. M., Hancock, K. M., Johnson, A., Daly, J., & Jackson, D. (2005). Role stress in nurses: Review of related factors and strategies for moving forward. Nursing and Health Sciences,7 (1), 57-65. https://doi.org/10.1111/j.1442-2018.2005.00221.x
Chen, Y. M., Chen, S. H., Tsai, C. Y., & Lo, L. Y. (2007). Role stress and job satisfaction for nurse specialists. Journal of Advanced Nursing, 59(5),497-509.
https://doi.org/10.1111/j.1365-2648.2007.04339.x
Cohen, A. (1993). Basic and applied social psychology age and tenure in relation to organizational commitment: A meta-analysis. Basic and Applied Social Psychology,14 (2), 143-159. https://doi.org/10.1207/s15324834basp1402
Cresswell. (2018). Research Design-Qualitative, Quantitative, and Mixed Methods Approaches.pdf.
Douglas N. Behrman, & William D. Perreault, J. (1984). A Role Stress Model of the Performance and Satisfaction of Industrial Salespersons. Journal of Marketing,49 (Fall), 9-21.
Hanushek, E. A., & Kimko, D. D. (2000). Schooling, labor-force quality, and the growth of nations. American Economic Review,90 (5), 1184-1208. https://doi.org/10.1257/aer.90.5.1184
Hrebiniak, L. G., & Alutto, J. A. (1972). Personal and Role-Related Factors in the Development of Organizational Commitment. Administrative Science Quarterly,17 (4), 555. https://doi.org/10.2307/2393833
Jaros, S. J. (1997). An assessment of Meyer and Allen's (1991) three-component model of organizational commitment and turnover intentions. Journal of Vocational Behavior,51 (3), 319-337. https://doi.org/10.1006/jvbe.1995.1553
Jaya, I. M. L. M. (2020). Qualitative and Quantitative Research Methods (p. 195).
John P Meyer, A. N. J., & Behavior, O. (n.d.). Sage Academic Books Commitment in the Workplace: Theory, Research, and Application.
Kahn, R. L. (1964). Organizational Stess: Studies in Role Conflict and Ambiguity. Luthans, F. (2020). Organizational Behaviour-An Evidence Based Approach.pdf.
Mathieu, J. E., & Zajac, D. M. (1990). A Review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment. Psychological Bulletin,108 (2), 171-194. https://doi.org/10.1037/0033-2909.108.2.171
Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior,61 (1), 20-52. https://doi.org/10.1006/jvbe.2001.1842
Mooney, J. D. (1939). III By Vice President, General Motors Corporation III.
Morrissette, A. M., & Kisamore, J. L. (2020). A Meta-Analysis of the Relationship between Role Stress and Organizational Commitment: the Moderating Effects of Occupational Type and Culture. Occupational Health Science,4 (1-2), 23-42. https://doi.org/10.1007/s41542-020-00062-5
Nasirpouri, S., F., & Biros, D. (2021). Understanding Employee Information Security Policy Compliance from Role Theory Perspective. Journal of Computer Information Systems,61 (6), 571-580. https://doi.org/10.1080/08874417.2020.1845584
Newton, T. J., & Keenan, A. (1987). Role stress reexamined: An investigation of role stress predictors. Organizational Behavior and Human Decision Processes,40 (3), 346-368. https://doi.org/10.1016/0749-5978(87)90021-5
Regulation of the Minister of Law and Human Rights (PERMENKUMHAM) No. 8 of 2024 concerning the Implementation of Security and Order in Correctional Work Units
Law No. 22 of 2022 on Corrections
Porter, L. W., Steers, R. M., Mowday, R. T., & Boulian, P. V. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology,59 (5), 603-609. https://doi.org/10.1037/h0037335
Robbins, S. P. (2005). Essentials of organizational behavior.
http://www.theeuropeanlibrary.org/tel4/record/3000089783526
Singh, S. (2023). Impact of Role Ambiguity and Role Conflict on Organizational Commitment of Managers. African Journal of Business Management, 4(6), 869–881.
Siu, O. L. (2002). Occupational stressors and well-being among Chinese employees: The role of organizational commitment. Applied Psychology,51 (4), 527-544.
https://doi.org/10.1111/1464-0597.t01-1-00106
Steiner, B., & Wooldredge, J. (2015). Individual and Environmental Sources of Work Stress Among Prison Officers. Criminal Justice and Behavior,42(8), 800-818.
https://doi.org/10.1177/0093854814564463
Taft, S. A. (2023). Music Teacher Role Stress: A Structural Equation Model. Journal of Research in Music Education,71 (3), 264-282.
https://doi.org/10.1177/00224294221134538
Tarafdar, M., Tu, Q., Ragu-Nathan, B. S., & Ragu-Nathan, T. S. (2007). The impact of technostress on role stress and productivity. Journal of Management Information Systems,24 (1), 301-328. https://doi.org/10.2753/MIS0742-1222240109
Ul Hassan, F. S., Karim, W., Shah, H. A., & Khan, N. U. (2023). Role stress and organizational commitment in the service industry: a moderated mediation model of job burnout and transformational leadership. Journal of Management Development,42 (3), 165- 182. https://doi.org/10.1108/JMD-10-2021-0292
Widarni. E. L and Irawan. C. (2021). role stress on organizational commitment. Физиология Человека,47 (4), 124-134.
https://doi.org/10.31857/s013116462104007x
Published
2026-05-01
How to Cite
Darmawan, A. M., & Wibowo, P. (2026). THE INFLUENCE OF ROLE STRESS ON ORGANIZATIONAL COMMITMENT IN CLASS IIA CURUP CORRECTIONAL INSTITUTION. Journal of Management : Small and Medium Enterprises (SMEs), 19(1 - May), 11-22. Retrieved from https://ejurnal.undana.ac.id/index.php/JEM/article/view/24082
