TINGKAT PENERAPAN TATA KELOLA TEKNOLOGI INFORMASI (IT GOVERNANCE) TERHADAP KUALITAS SDM BERDASARKAN MODEL PENGUKURAN COBIT: A SYSTEMATIC LITERATURE REVIEW
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Andi Mahardika(1)
Sistem Informasi, Fakultas Sains dan Teknologi, Universitas Airlangga
-
Dinda Salsabila Yaswi(2)
Sistem Informasi, Fakultas Sains dan Teknologi, Universitas Airlangga
-
Kiki Fitria Damayanti(3*)
Sistem Informasi, Fakultas Sains dan Teknologi, Universitas Airlangga
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M Syahrul Alifathurrahman(4)
Sistem Informasi, Fakultas Sains dan Teknologi, Universitas Airlangga
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Naura Salsabila Aulia Z.(5)
Sistem Informasi, Fakultas Sains dan Teknologi, Universitas Airlangga
-
Rheinata Saskya Aziizah D.(6)
Sistem Informasi, Fakultas Sains dan Teknologi, Universitas Airlangga
(*) Corresponding Author
Keywords:
IT Governance, COBI, Maturity Level, Capability Level, Human Resource
Abstract
The increasingly advanced developments have helped human activities. There are still many companies that fail to use technology effectively. Therefore, it needs IT Governance. Effective management of information systems can be done by utilizing a framework at the agency to evaluate the domain of COBIT, one of which is Manage Human Resources (APO07). Two models are often used in research related to APO07, Capability Level and Maturity Level. This study aims to measure the effectiveness of the application of the model as an evaluation medium, especially in the field of Human Resources (APO07), so that readers can find out the level of effectiveness of the influence of the model on the progress of the agency. Thirty-six (36) articles were used to search for keywords about the influence of information technology governance in the field of human resources. In conducting this research, two selections were made. The first selection was 32 articles, and the second selection was 16 articles. From the results of the study, it can be seen that of the 16 articles, 3 of them have implemented IT Governance effectively, while the other 13 have not implemented it effectively.
Keywords: IT Governance; COBI; Maturity Level; Capability Level; Human Resource
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References
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Transforma, (2015). Implementasi IT Governance: Identifikasi Model Operasi TI, Maturity Assessment, Struktur, Kebijakan dan SOP (10-11 Sep 2015). Transforma.
Triandini, E., Jayanatha, S., Indrawan, A., Werla Putra, G., & Iswara, B., (2019). Systematic Literature Review Method for Identifying Platforms and Methods for Information System Development in Indonesia. Indonesian Journal of Information Systems, 1(2), 63.
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Weil, P.D., & Ross, J.W., (2004). IT Governance on One Page. MIT Sloan School of Management, 1-15.
Wella, & Darmawan, A.Z., (2017). IT Governance Evaluation on Educational Institutions based on COBIT 5.0 Framework. 2017 4th International Conference on New Media Studies, 50-56.
Wella & Tampi, A., (2017). Tingkat Kapabilitas Tata Kelola TI Pusat Teknologi Informasi dan Komunikasi Universitas Sam Ratulangi. ULTIMA InfoSys, 8(1), 9-14.
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Yokkhun, A., & Papasratorn, B., (2018). An IT Governance Framework for Virtual Enterprise in Tourism Industry: Evidence from Small Tourism Enterprises in Thailand. International Journal of Innovation and Technology Management, 15(3), 1-23.
Ajayi, B.A., Ahlan, A.R., & Olanrewaju, R.F., (2016). Re-Emphasizing the Dimensions and Impacts of Complementary IT Resources Through Governance. 6th International Conference on Information and Communication Technology for The Muslim World. Kuala Lumpur: International Islamic University Malaysia.
Al Shobaki, M.J., Naser, S.S.A, Amuna, Y.M.A, & Talla, S.A.E., (2017). Impact of Electronic Human Resources Management on the Development of Electronic Educational Services in the Universities. International Journal of Engineering and Information Systems, 1(1), 1-19.
Amali, L.N., Hadjaratie, L., & Suhada, S., (2018). The Influence of Organizational Culture in Application of Information Technology Governance. Journal of Information Systems Engineering and Business Intelligence, 4(1), 1-10.
Ambarita, R.M., & Cholil, W., (2022). Pengukuran Tingkat Risiko Terhadap Kapabilitas Tata Kelola Teknologi Informasi Berdasarkan Framework COBIT 5. Jurnal TEKNO KOMPAK, 16(1), 97-108.
Basil, G.M., Agitha, N., & Albar, M.A., (2019). Analisis Tata Kelola Teknologi Informasi Untuk Meningkatkan Mutu Sumber Daya Manusia Menggunakan Kerangka Kerja COBIT 5 (Studi Kasus: Politeknik Pariwisata Negeri Lombok). JTIKA, 1(2), 245-256.
Carolina, I., (2015). Analisa Penilaian Maturity Level Tata Kelola TI Berdasarkan Domain DS dan Menggunakan COBIT 4.1. Seminar Nasional Inovasi dan Tren, 190-195.
Chairani, A.Y., & Anjawarni, S.E., (2019). Analisis Tata Kelola Teknologi Informasi Untuk Meningkatkan Mutu Sumber Daya Manusia Pada Dinas Tenaga Kerja Dan Transmigrasi Provinsi Nusa Tenggara Barat Menggunakan Framework COBIT 5. J-COSINE, 3(2), 107-116.
Chergui, M., Chakir, A., Medromi, H., & Radouil, M., (2017). A New Approach for Modeling Strategic IT Governance Workflow. LISER Lab, Hassan II University – ENSEM Casablanca, Morocco.
Dessler, G., (2008). Human Resource Management, New Jersey: Prentice Hall Internasional.
Dewi, W.S., (2018). Pengukuran Capability Level Tata Kelola Teknologi informasi Menggunakan Framework COBIT 5 (Studi Kasus: Pusat Data dan Informasi Kementrian Kesehatan RI). SKRIPSI. Jakarta: Universitas Islam Negeri Syariiif Hidayatullah.
Fadhilah, R.N., Putra, H.N., & Suprapto, (2019). Evaluasi Pengelolaan Sumber Daya Manusia menggunakan Kerangka Kerja COBIT 5 (Studi Kasus: Dinas Komunikasi dan Informatika Kabupaten Sidoarjo). Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer, 3(7), 6508-6516.
Fitroh, Damanik, A., & Firmansyah, A.F., (2018). Strategies to Improve Human Resource Management using COBIT 5 For Data and Information Centre of Ministry of Agriculture of Indonesia of Republic. The 6th International Conference on Cyber and IT Service Management (CITSM 2018). Medan: Inna Parapat Hotel.
Fitroh, Zulfiandri, & Nuryasin, (2020). Model Keselarasan Manajemen Sumber Daya Manusia dengan Teknologi Informasi. Applied Information Systems and Management, 3(1), 31-46.
Gregory, R.W., & Kaganer, E., (2018). IT Consumeriza and The Transformation of IT Governance. MIS Quarterly, 42(4), 1225-1253.
Hassanzada, F., & Dr. Rao, A.C., (2020). Information Technology Impact On Human Resource Management From Growth And Effectiveness Points Of View. European Journal of Molecular & Clinical Medicine, 7(6), 1959-1966.
Jingga, F., Meyliana, Hidayanto, A.N., & Prabowo H., Computer Human Interaction Research for Children with Autism Spectrum Disorder (ASD): A Systematic Literature Review. International Journal of Mechanical Engineering and Technology, 10(2), 1610-1619.
Kosasi, S., Prabowo, H., Budiastuti, D., & Vedyanto, (2018). The 6th International Conference on Cyber and IT Service Management (CITSM 2018). Medan: Inna Parapat Hotel.
Kusbandono, H., & Ariyadi, D., (2018). Rekomendasi Perbaikan Infrastruktur TI SMK Berdasarkan Evaluasi Tingkat Kematangan Framework COBIT 5. Journal of Applied Informatics and Computing, 2(2), 9-14.
Kranz, J., (2021). Strategic Innovation in IT Outsourcing: Exploring The Differential and Interaction Effects of Contractual and Relational Governance Mechanisms. Journal of Strategic Information Systems. Germany: Ludwig-Maximilians-Universitat ̈ Munich, Ludwigstr.
L’ecuyer, F., (2019). Strategic Alignment of IT and Human Resources Management in Manufacturing SMEs Empirical Test of A Mediation Model. Employee Relations: The International Journal, 41(5), 830-850.
Megawati, & Setianigsih, E., (2020). Evaluasi Pengukuran Sumber Daya Manusia IT Terhadap Pengelolaan Iraise Berdasarkan COBIT 5. Jurnal Sains, Teknologi dan Industri, 18(1), 134-139.
Muda, I., Wardani, D.Y., Erlina, Maksum, A., Lubis, A.F., Bukit, R., & Abubakar, E., (2017). The Influence Of Human Resources Competency And The Use Of Information Technology On The Quality Of Local Government Financial Report With Regional Accounting System As An Intervening. Journal of Theoretical and Applied Information Technology, 95(20), 5552-5561.
Muhafiizh, F., Suprapto, & Rokhmawati, R.I., (2017). Evaluasi Sumber Daya Teknologi Informasi Perusahaan Menggunakan COBIT 5 (Studi Kasus: PT Krakatau Steel (Persero) Tbk). Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer, 1(12), 1687-1689.
Mutiarin, D., Moner, Y.P., Nuryakin, & Nurmandi, A., (2019). The Adoption Of Information And Communication Technologies In Human Resource Management In The Era Of Public Governance. Viešoji politika ir administravimas, 18(2), 346-362.
Nisa, N.F., Amrozi, Y., & Az-zahra, T.S., (2022). Evaluasi Tata Kelola Teknologi Informasi Menggunakan Framework COBIT 5 (Studi Kasus: Bidang Perdagangan Dalam Negeri Dinas Perindustrian dan Perdagangan Jawa Timur). Fakultas Sains dan Teknologi, UIN Sunan Ampel Surabaya, 1-9.
Oehlhorn, C.E., Maier, C., Laumer, S., & Weitzel, T., (2020). Human Resource Management and Its Impact on Strategic Business-IT Alignment: A Literature Review and Avenues for Future Research. Journal of Strategic Information Systems. Germany: University of Bamberg.
Parengga, R., Mursityo, Y.T., & Rachmadi, A., (2020). Evaluasi Sumber Daya Pada Kementerian Koordinator Pembangunan Manusia dan Kebudayaan Republik Indonesia Menggunakan Kerangka Kerja COBIT 5 Domain EDM04 dan APO07. Jurnal Sistem Informasi, Teknologi Informasi, dan Edukasi Sistem Informasi (JUST-SI), Vol 1, No. 2.
Putra, D.G., & Rahayu, R., (2020). Peranan Implementasi Tata Kelola Teknologi Informasi (IT Governance) sebagai Faktor Penting dalam Meningkatkan Kinerja Perusahaan. Jurnal Inovasi Pendidikan Ekonomi, 10(1), 1-7.
Putra, I.B.A.E.M., Gunantara N., & Sudarma M., (2021). Tata Kelola Teknologi Informasi Dengan Kerangka Kerja COBIT 5 Pada Lembaga Pemerintah dan Swasta. Majalah Ilmiah Teknologi Elektro, 20(1), 1-14.
Rahayu, I.P., Agitha, N., & Albar, M.A., (2019). Analisis Tata Kelola teknologi Informasi Menggunakan Kerangka Kerja COBIT 5 (Studi Kasus: Diskominfo Lombok Barat). JTIKA, 1(2), 131-140.
Rosmiati, Riadi, I., (2016). Analisis Keamanan Informasi Berdasarkan Kebutuhan Teknikal dan Operasional Mengkombinasikan Standar ISO 27001:2005 dengan Maturity level (Studi Kasus Kantor Biro Teknologi Informasi PT. XYZ). Seminar Nasional Teknologi Informasi dan Multimedia, STMIK AMIKOM Yogyakarta, Yogyakarta, 4(1), 1-6.
Saputra, M.A., & Redo, M.R., (2021). Penerapan Framework COBIT 2019 Untuk Perancangan Tata Kelola Teknologi Informasi Pada Perguruan Tinggi. Journal of Science and Social Research, 4(3), 352-364.
Sarno, R., (2009). Audit Sistem dan Teknologi Informasi. ITS Press: Surabaya.
Sepriadi, Syamsuar, D., & Atika, L., (2021). Konsep Tata kelola Teknologi Informasi Untuk Meningkatkan Level Kematangan Pada SMPN di Kota Lubuklinggau. Jurnal Sistem Informasi Musirawas, 6(1), 57-71.
Sihotang, F.P., (2018). Penilaian Tingkat Kematangan Tata Kelola Teknologi Informasi menggunakan COBIT 4.1 Pada PT XYZ. Jurnal Rekayasa Sistem dan Teknologi Informasi, 2(1), 375-383.
Suradi, A., & Wiyanta, S., (2017). Penerapan Framework COBIT Untuk Identifikasi Tingkat Kematangan Tata Kelola Teknologi Informasi: Studi Kasus di Fasilkom UNWIDHA. Jurnal Ilmu Komputer dan Informatika, 3(1), 38-42.
Tanaamah, A.R., Wijaya, A.F., & Maylinda, S.A., (2021). Tata Kelola Teknologi Informasi Pada Sektor Publik: Penyelarasan Teknologi Informasi Dengan Visi Kepemimpinan (Studi Kasus: Kota Salatiga dan Kabupaten Bengkayang). Jurnal Teknologi Informasi dan Ilmu Komputer, 8(6), 1319-1330.
The IT Governance Institute, (2003). Board Briefing on IT Governance. 2nd Edition.
Tooranloo, H.S., Azadi, M.H., & Sayyahpoor, A., (2017). Analyzing Factors Affecting Implementation Success of Sustainable Human Resource Management (SHRM) using a Hybrid Approach of FAHP and Type-2 Fuzzy DEMATEL. Journal of Cleaner Production, 1252-1265.
Transforma, (2015). Implementasi IT Governance: Identifikasi Model Operasi TI, Maturity Assessment, Struktur, Kebijakan dan SOP (10-11 Sep 2015). Transforma.
Triandini, E., Jayanatha, S., Indrawan, A., Werla Putra, G., & Iswara, B., (2019). Systematic Literature Review Method for Identifying Platforms and Methods for Information System Development in Indonesia. Indonesian Journal of Information Systems, 1(2), 63.
Wardhani, N.K., & Aziz, M.T.A., (2018). Sistem Informasi Manajemen Sumber Daya Manusia Berbasis Web (Studi Kasus: PT. Klinik Teknologi Indonesia). Jurnal TECHNO Nusa Mandiri, 15(2), 145-152.
Weil, P.D., & Ross, J.W., (2004). IT Governance on One Page. MIT Sloan School of Management, 1-15.
Wella, & Darmawan, A.Z., (2017). IT Governance Evaluation on Educational Institutions based on COBIT 5.0 Framework. 2017 4th International Conference on New Media Studies, 50-56.
Wella & Tampi, A., (2017). Tingkat Kapabilitas Tata Kelola TI Pusat Teknologi Informasi dan Komunikasi Universitas Sam Ratulangi. ULTIMA InfoSys, 8(1), 9-14.
Winasis, S., & Riyanto, S. (2020). Transformasi Digital di Industri Perbankan Indonesia: Impak Pada Stress Kerja Karyawan. Istishadia: Jurnal Ekonomi Dan Perbankan Syariah, 7(1), 56.
Yasin, M., Arman, A.A, Edward, I.J.M., & Shalannanda, W., (2020). Designing Information Security Governance Recommendations and Roadmap Using COBIT 2019 Framework and ISO 27001:2013 (Case Study Ditreskrimsus Polda XYZ). IEEE Xplore: Carleton University.
Yokkhun, A., & Papasratorn, B., (2018). An IT Governance Framework for Virtual Enterprise in Tourism Industry: Evidence from Small Tourism Enterprises in Thailand. International Journal of Innovation and Technology Management, 15(3), 1-23.
Published
2023-02-28
How to Cite
Mahardika, A., Yaswi, D., Damayanti, K., Alifathurrahman, M., Aulia Z., N., & Aziizah D., R. (2023). TINGKAT PENERAPAN TATA KELOLA TEKNOLOGI INFORMASI (IT GOVERNANCE) TERHADAP KUALITAS SDM BERDASARKAN MODEL PENGUKURAN COBIT: A SYSTEMATIC LITERATURE REVIEW. Journal of Management : Small and Medium Enterprises (SMEs), 16(1), 27 - 45. https://doi.org/10.35508/jom.v16i1.7639
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Articles
