Hubungan antara Kualitas Pribadi Guru BK dengan Kepuasan Siswa terhadap Layanan Konseling Individual di SMP Negeri 5 Kupang
-
Vebronia Marieta Kewa Benikakan(1*)
Universitas Nusa Cendana
-
Lolang Maria Masi(2)
Universitas Nusa Cendana
-
Katharina E.P Korohama(3)
Universitas Nusa Cendana
(*) Corresponding Author
Abstract
The phenomenon of student satisfaction with individual counseling services at school still shows variation. Some students feel dissatisfied because they think that BK teachers have not fully displayed empathy, warmth, and sensitivity in helping them. This condition has an impact on the reduced interest of students to take advantage of counseling services. This study aims to find out the description of the personal quality of BK teachers, the level of student satisfaction with individual counseling services, and the relationship between the two at SMP Negeri 5 Kupang. The research method used is a quantitative approach with a correlational design. The research sample amounted to 66 students in grades VII and VIII who were selected by purposive sampling technique. Data was collected using a Likert scale questionnaire, then analyzed with descriptive statistics and product moment correlation tests. The results showed that the personal quality of BK teachers was in the medium category (72.7%) and student satisfaction with individual counseling services was also in the medium category (65.2%). The correlation test showed a positive and significant relationship between the personal quality of BK teachers and student satisfaction (r = 0.242 > r table). Thus, it can be concluded that the personal qualities of BK teachers play an important role in increasing student satisfaction with individual counseling services. Therefore, improving the personal quality of BK teachers needs to be a concern in order to improve the quality of counseling guidance services in schools.
Downloads
References
Amalia, R. (2016). (2016). KEPUASAN SISWA TERHADAP LAYANAN KONSELING INDIVIDUAL (Survei pada siswa kelas VIII di SMP Negeri se- Kecamatan Matraman, Jakarta Timur). Insight: Jurnal Bimbingan Konseling, 5(1), 87-93. https://doi.org/10.21009/insight.051.13
Arikunto, S. (2013). Prosedur penelitian suatu pendekatan praktek. (No Title).Kualitatif, dan R&D. Bandung: Alfabeta
Ayu, R., Nurhasanah, N., & Dahliana, D. (2018. (2018). Kepribadian guru bk dan hubungannya dengan mint siswa mengikuti layanan konseling individual pada smp negeri 7 bandung aceh. Jurnal Ilmiah Mahasiswa Bimbingan Dan Koseling, 3(April), 44–55. file:///C:/Users/7/Downloads/3442-21313-1- PB.pdf
Erawati, E. (2012). Hubungan Persepsi Siswa Terhadap Layanan Konseling Individu Dengan Tingkat Kepuasan Siswa Berkonseling di SMP Negeri 1 Kebomas Gresik. Jurnal Psikosains, 10, 44–53.
Lasari, D. M., Adab, F. U., Dakwah, D., & Lhokseumawe, I. (2023). Kepuasan Siswa Terhadap Layanan Konseling Individual Yang Dilakukan Guru Bk Di Sma N 6 Takengon. Jurnal Kajian Dakwah Dan Masyarakat Islam, 13(1), 2023 https://doi.org/10.47766/liwauldakwah.v13i2.2407?utm_source=chatgpt.com
Lase, U., Munthe, M., & Era, J. F. (2023). Pengaruh sikap dan kepribadian guru terhadap kepuasan siswa dalam layanan bimbingan dan konseling kelas XI–IIS-1 SMA Negeri 1 Gido. Indo-MathEdu Intellectuals Journal, 4(2), 810–821. https://doi.org/10.54373/imeij.v4i2.286
Maghfira, E., Ning Tyas, P., & Dwi Putri Utari, E. (2022). (2022). Membangun Interaksi Konseli Terhadap Keberhasilan Proses Konseling. PD ABKIN JATIM Open Journal System, 3(1), 94–104. https://doi.org/10.1234/pdabkin.v3i1.139
Mudjijanti, F. (2021). Tingkat Kepuasan Siswa Memanfaatkan Layanan Konseling Individual (Studi Empiris di SMK PGRI Wonoasri Kabupaten Madiun). JIIP Jurnal Ilmiah Ilmu Pendidikan, 4(1), 28–34. https://doi.org/10.54371/jiip.v4i1.200
Muslikah, M. (2023). (2023). Hubungan Antara Kualitas Pribadi Guru BK dengan Kepuasan Siswa dalam Mengikuti Bimbingan Klasikal SMA Negeri Se- Kabupaten Klaten Timur. Journal on Education, 5(2), 4491–4500. https://jonedu.org/index.php/joe/article/view/1173%0Ahttps://jonedu.org/ind ex.php/joe/article/download/1173/922
Nurhayani, N., Khairuddin, K., & Windia Arista, L. (2024). Kompetensi guru BK dalam pelaksanaan layanan konseling individu di MAN 1 Medan. Khidmat, 2(1), 40–46. Retrieved from
Ramdani. (2021). Kepuasan Siswa terhadap Layanan Bimbingan Konseling di SMA Kota Batam. Educational Guidance and Counseling Development Journal, 4(1), 1–9. https://doi.org/10.24014/egcdj.v4i1.12343
Saragih, N. A. N., Hariko, R., & Karneli, Y. (2023). Kualitas Konselor Sebagai Penentu Proses Konseling yang Berhasil. Indonesian Journal of Educational Counseling, 7(2), 297–306. https://doi.org/10.30653/001.202372.282
Siti, Atus, A., & Irmayanti, R. (2018). Pentingnya Kualitas Pribadi Konselor Dalam Pelaksanaan Konseling Individual. FOKUS (Kajian Bimbingan & Konseling Dalam Pendidikan), 1(6), 215. https://doi.org/10.22460/fokus.v1i6.2962
Sugiyono. 2015. Metode Penelitian Tindakan Komprehensif. 2nd ed. edited by M. E. Safitri Yosita Ratri, S.Si, M.Pd. Bandung: 17 agustus 2015.
Syahputri, A. Z., Della Fallenia, F., & Syafitri, R. (2023). Kerangka berfikir penelitian kuantitatif. Tarbiyah: Jurnal Ilmu Pendidikan Dan Pengajaran, 2(1), 160-166.
Saifudin Azwar,.(2016). Metode penelitian. Yogyakarta: Pustaka Amalia, R. (2016). 2016. “KEPUASAN SISWA TERHADAP LAYANAN KONSELING INDIVIDUAL (Survei Pada Siswa Kelas VIII Di SMP Negeri Se-Kecamatan Matraman, Jakarta Timur).” Insight: Jurnal Bimbingan Konseling 5(1):87. doi: 10.21009/insight.051.13.
Utari, E. D. P. (2022). 2022. “Membangun Interaksi Konseli Terhadap Keberhasilan Proses Konseling.” PD ABKIN JATIM Open Journal System 3(1):94–104. https://doi.org/10.1234/pdabkin.v3i1.139
Warisma, 2018. Profil Kepuasan Siswa Tentang Kualitas Kinerja Konselor Dalam Memberikan Layanan Bimbingan Di SMK Pemuda Papar
Copyright (c) 2025 Vebronia Marieta Kewa Benikakan, Lolang Maria Masi, Katharina E.P Korohama
This work is licensed under a Creative Commons Attribution 4.0 International License.
.png)
_copy1.jpg)
