PERFORMANCE TRANSFORMATION THROUGH LEADERSHIP:

A CASE STUDY IN A PRINTING COMPANY

  • Martin Zebua(1*)
    Management Study Program, Sekolah Tinggi Ilmu Ekonomi Mahardhika, Surabaya
  • Abdul Chamid(2)
    Management Study Program, Sekolah Tinggi Ilmu Ekonomi Mahardhika, Surabaya
  • (*) Corresponding Author
Keywords: Effective Leadership, Employee Performance, Motivation, Communication

Abstract

This research explores leadership's role in improving employee performance in a CA company engaged in printing. Using a qualitative approach, the research involved in-depth interviews with five employees to understand how leaders can motivate and create a productive work environment. The results indicated that effective leadership involves open communication and support for individual development so each employee feels valued and motivated to contribute to their full potential. Leaders who are sensitive to employees' needs can identify hidden potential within the team, which contributes to improved overall performance. The research also identified challenges that leaders face, such as a lack of morale among employees and negative peer influence, which can hinder productivity. Leaders need to create a positive and inclusive work atmosphere and provide fair rewards to boost motivation. The findings not only provide insights for leaders in CA but can also serve as a reference for other organizations looking to optimize employee performance through the right leadership approach. This research confirms the important role of leadership in creating a harmonious and accomplished team in the work environment.

Keywords: Effective Leadership; Employee Performance; Motivation; Communication

Downloads

Download data is not yet available.

References

Adawiyah, M., & Ibnor, N. (2023). Pengaruh Lingkungan Kerja Terhadap Semangat Kerja Pegawai Pada Kantor Kecamatan Kapuas Kuala. Journal on Education, 05(04), 13228–13242. https://doi.org/https://doi.org/10.31004/joe.v5i4.2323

Adinew, Y. (2024). A comparative study on motivational strategies, organizational culture, and climate in public and private institutions. Current Psychology, 43(13), 11470–11492. https://doi.org/10.1007/s12144-023-05259-9

Al-Omari, K., & Okasheh, H. (2017). The influence of work environment on job performance: A case study of engineering company in Jordan. International Journal of Applied Engineering Research, 12(24), 15544–15550.

Alfiani, M. M., & Fauziyah, Y. (2020). Manajemen Kepemimpinan Transformasional dalam Meningkatkan Kinerja Tenaga Pendidik dan Kependidikan. Islamika, 2(1), 1–19. https://doi.org/10.36088/islamika.v2i1.403

Attieha, L., & Zouhairy, O. (2021). An Evaluation of How Educators in Virtual Teams Perceive Charismatic Leadership During the COVID-19 Crisis. International Journal of Organizational Leadership, 10(2), 155–170.
https://doi.org/10.33844/ijol.2021.60523

Babalola, S. S. (2016). The effect of leadership style, job satisfaction and employee-supervisor relationship on job performance and organizational commitment. Journal of Applied Business Research, 32(3), 935–946.
https://doi.org/10.19030/jabr.v32i3.9667

Bammens, Y. P. M. (2016). Employees’ Innovative Behavior in Social Context: A Closer Examination of the Role of Organizational Care. Journal of Product Innovation Management, 33(3), 244–259.
https://doi.org/https://doi.org/10.1111/jpim.12267

Bin Shmailan, A. S. (2016). The relationship between job satisfaction, job performance and employee engagement: An explorative study. Issues in Business Management and Economics, 4(1), 1–8.

Cheng, A. Y. N., & Szeto, E. (2016). Teacher leadership development and principal facilitation: Novice teachers’ perspectives. Teaching and Teacher Education, 58, 140–148. https://doi.org/https://doi.org/10.1016/j.tate.2016.05.003

Constantino, J. N. (2021). Social Responsiveness Scale BT - Encyclopedia of Autism Spectrum Disorders (F. R. Volkmar (ed.); pp. 4457–4467). Springer International Publishing. https://doi.org/10.1007/978-3-319-91280-6_296

Daeli, H. P. D., Amzul, T. A. A., Purnomo, S. Y., Gunawan, L., Prihatni, A., & Gunawan, L. (2024). Pengaruh Kepemimpinan Transformasional, Budaya Organisasi, Dan Motivasi Kerja Terhadap Kinerja Karyawan Di Perusahaan Manufaktur. Jurnal Tadbir Peradaban, 4(2), 404–419.
https://doi.org/https://doi.org/10.55182/jtp.v4i2.482

Damanik, R. (2020). Faktor-Faktor Yang Mempengaruhi Motivasi Berprestasi Mahasiswa. Jurnal Serunai Ilmu Pendidikan, 6(1), 29–34.
https://doi.org/https://doi.org/10.37755/jsap.v9i1.252

de Moura, A. A., Hayashida, K. Y., Bernardes, A., Zanetti, A. C. B., & Gabriel, C. S. (2019). Charismatic leadership among nursing professionals: an integrative review TT - Liderança carismática entre os profissionais de enfermagem: revisáo integrativa Liderazgo carismático entre profesionales de enfermería: revisión integrativa. Revista Brasileira de Enfermagem, 72(1), 315–320.
https://bd.univalle.edu.co/scholarly-journals/charismatic-leadership-among-nursing/docview/2207059006/se-2

Devina, G. (2018). Pengaruh Teamwork Terhadap Kepuasan Kerja Karyawan. Jurnal Ilmu Manajemen, 6(2012), 1–9.
https://doi.org/https://ejournal.unesa.ac.id/index.php/jim/article/view/22457

Dianti, Y. (2023). Kepemimpinan Adaptif Dan Responsif. In Angewandte Chemie International Edition, 6(11), 951–952. PT. Literasi Nusantara Abadi Grup. http://repo.iain-tulungagung.ac.id/5510/5/BAB 2.pdf

Dirani, K. M., Abadi, M., Alizadeh, A., Barhate, B., Garza, R. C., Gunasekara, N., Ibrahim, G., & Majzun, Z. (2020). Leadership competencies and the essential role of human resource development in times of crisis: a response to Covid-19 pandemic. Human Resource Development International, 23(4), 380–394.
https://doi.org/10.1080/13678868.2020.1780078

DuBois, M., Koch, J., Hanlon, J., Nyatuga, B., & Kerr, N. (2015). Leadership Styles of Effective Project Managers: Techniques and Traits to Lead High Performance Teams. Journal of Economic Development, Management, IT, Finance & Marketing, 7(1), 30–46.

Duc, L. D. M., Tien, N. H., & Minh Ngoc, N. (2025). Solutions for Development of High Quality Human Resource in Binh Duong Industrial Province of Vietnam. International Journal of Business and Globalisation, 1(1), 1. https://doi.org/10.1504/ijbg.2025.10056380

Eisenberg, J., Post, C., & DiTomaso, N. (2019). Team Dispersion and Performance: The Role of Team Communication and Transformational Leadership. Small Group Research, 50(3), 348–380. https://doi.org/10.1177/1046496419827376

Erwin, E., Subagja, A. D., Masliardi, A., Hansopaheluwakan, S., Kurniawan, S. D., Darmanto, E. B., Muksin, N. N., Sepriano, S., & Efitra, E. (2023). BISNIS DIGITAL : Strategi dan Teknik Pemasaran Terkini. PT. Green Pustaka Indonesia.
https://books.google.co.id/books?id=3gDSEAAAQBAJ

Esisuarni, H. A, & Nellitawati. (2024). Pentingnya Motivasi Kerja Dalam Meningkatkan Kinerja Karyawan. Jurnal Niara, 17(2), 478–488.
https://doi.org/10.31849/niara.V17i2.23149

Fauzi, A., & Hidayat, R. N. (2020). Manajemen Kinerja. Airlangga University Press. https://books.google.co.id/books?id=hMjjDwAAQBAJ

Ford, R. C., Piccolo, R. F., & Ford, L. R. (2017). Strategies for building effective virtual teams: Trust is key. Business Horizons, 60(1), 25–34.
https://doi.org/https://doi.org/10.1016/j.bushor.2016.08.009

Geue, P. E. (2018). Positive Practices in the Workplace: Impact on Team Climate, Work Engagement, and Task Performance. The Journal of Applied Behavioral Science, 54(3), 272–301. https://doi.org/10.1177/0021886318773459

Ghani, B., Zada, M., Memon, K. R., Ullah, R., Khattak, A., Han, H., Ariza-Montes, A., & Araya-Castillo, L. (2022). Challenges and Strategies for Employee Retention in the Hospitality Industry: A Review. Sustainability, 14(5).
https://doi.org/10.3390/su14052885

Gray, M. L., Suri, S., Ali, S. S., & Kulkarni, D. (2016). The Crowd is a Collaborative Network. Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing, 134–147. https://doi.org/10.1145/2818048.2819942

Habibie, T. C. A., & Claudia, M. (2024). Techno-Structural Intervention Pada Perusahaan Korporasi Menghadapi Diskrupsi Masa Depan. Neraca: Jurnal Ekonomi, Manajemen Dan Akuntansi, 2(5), 122–132.
https://doi.org/https://doi.org/10.572349/neraca.v2i5.1428

Hafizah, N., Auia Zayrin, A., Hanifah, H., Hidayatullah, R., & Harmonedi. (2024). Kepala Sekolah Sebagai Pemimpin Visioner Di Era Society 5.0. At-Tarbiyah: Jurnal Penelitian Dan Pendidikan Agama Islam, 2(1), 248–254.
https://doi.org/https://journal.staittd.ac.id/index.php/at/article/view/124

Haleem, A., Javaid, M., & Singh, R. P. (2024). Perspective of leadership 4.0 in the era of fourth industrial revolution: A comprehensive view. Journal of Industrial Safety, 1(1), 100006. https://doi.org/https://doi.org/10.1016/j.jinse.2024.100006

Hanafi, A. S., Almy, C., & Siregar, M. T. (2018). Pengaruh Gaya Kepemimpinan Dan Motivasi Kerja Terhadap Kinerja Pegawai. Jurnal Manajemen Industri Dan Logistik, 2(1), 52–61. https://doi.org/10.30988/jmil.v2i1.25

Hanggoro, J. D. (2018). Usulan Strategi Peningkatan Kinerja Perusahaan Dengan Pendekatan Swot-Balanced Scorecard [Universitas Islam Indonesia Yogyakarta]. https://dspace.uii.ac.id/handle/123456789/9450

Hidayati, R. N., Giatman, M., & Ernawati, E. (2021). Pengaruh Gaya Kepemimpinan Terhadap Kinerja Karyawan Di Kedai BFC Deriz Depan Basko Padang. JRTI (Jurnal Riset Tindakan Indonesia), 6(2), 244. https://doi.org/10.29210/3003982000

Ho, V. T., Kong, D. T., Lee, C.-H., Dubreuil, P., & Forest, J. (2018). Promoting harmonious work passion among unmotivated employees: A two-nation investigation of the compensatory function of cooperative psychological climate. Journal of Vocational Behavior, 106, 112–125.
https://doi.org/https://doi.org/10.1016/j.jvb.2018.01.005

Husnul, H., Dwi A., Mufarrohah, M., Anasul, M., & Mochammad, I. A. (2023). Manajemen Kinerja Digital. Maeswara : Jurnal Riset Ilmu Manajemen Dan Kewirausahaan, 1(6 SE-Articles), 1–15. https://doi.org/10.61132/maeswara.v1i6.333

Jumaidah, S., & Nasution, M. I. P. (2024). Meningkatkan Produktivitas Melalui Keterlibatan Karyawan : Tinjauan dalam Manajemen Sumber Daya Manusia Meningkatkan Produktivitas Melalui Keterlibatan Karyawan : Tinjauan dalam. Jurnal Akademik Ekonomi Dan Manajemen, 1(4), 83–91.
https://doi.org/https://doi.org/10.61722/jaem.v1i4.3260

Justina, S., Susetyo, S., & Kananlua, P. (2019). Pengaruh Leader-Member Exchange Terhadap Kinerja Karyawan Melalui Peran Variabel Mediasi Work Engagement Pada Pt. Perusahaan Listrik Negara (Persero) Area Bengkulu. Managament Insight: Jurnal Ilmiah Manajemen, 14(1), 51–62.
https://doi.org/10.33369/insight.14.1.51-62

Kabdiyono, E. L., Perkasan, D. H., Ekhsan, M., Abdullah, M. A. F., & Febrian, W. D. (2024). Kepemimpinan, Beban Kerja dan Burnout terhadap Kinerja Karyawan Perusahaan Garment di Kabupaten Tangerang. Journal of Management and Bussines (JOMB), 6(2), 496–509. https://doi.org/https://doi.org/10.31539/jomb.v6i2.7206

Karimi, S., Ahmadi M., F., Yaghoubi, F., A., & Liobikienė, G. (2023). The Role of Transformational Leadership in Developing Innovative Work Behaviors: The Mediating Role of Employees’ Psychological Capital. In Sustainability (Vol. 15, Issue 2). https://doi.org/10.3390/su15021267

Kensbock, J. M., & Boehm, S. A. (2016). The role of transformational leadership in the mental health and job performance of employees with disabilities. The International Journal of Human Resource Management, 27(14), 1580–1609. https://doi.org/10.1080/09585192.2015.1079231

Khaira, N. (2024). Peran Literasi Digital dan Kepemimpinan Digital terhadap Kinerja Karyawan: Studi Kasus Generasi Millenial dan Z di GoTo Group. INOBIS: Jurnal Inovasi Bisnis Dan Manajemen Indonesia, 7(2 SE-), 135–147.
https://doi.org/10.31842/jurnalinobis.v7i2.314

Kong, D. T., & Ho, V. T. (2016). A self-determination perspective of strengths use at work: Examining its determinant and performance implications. The Journal of Positive Psychology, 11(1), 15–25. https://doi.org/10.1080/17439760.2015.1004555

Lisbet, Z. T., Judijanto, L., Ginanjar, R., Adnanti, W. A., Butarbutar, M., Harto, B., Sepriano, S., Dihniah, N., & Agusdi, Y. (2024). Friendly Leadership: Membangun Koneksi dan Kolaborasi di Tempat Kerja. PT. Sonpedia Publishing Indonesia. https://books.google.co.id/books?id=1PAiEQAAQBAJ

M, F. Nursalim, Agustin, P., Sanida, N. F., & Mochammad, I. A. (2023). Kepemimpinan Pendekatan Sifat Dalam Organisasi. Jurnal of Management and Social Sciences, 1(3), 86–108. https://doi.org/10.59031/jmsc.v1i3.158

Mardizal, J., Anggriawan, F., Al Ghazali, A. G., Al Haddar, G., & Arifudin, O. (2023). Model Kepemimpinan Transformational, Visioner dan Authentic Kepala Sekolah dalam Meningkatkan Mutu Pendidikan di Era 4.0. Innovative: Journal Of Social Science Research, 3(5), 2994–3003.
https://j-innovative.org/index.php/Innovative/article/view/5195

Marler, J. H., & Parry, E. (2016). Human resource management, strategic involvement and e-HRM technology. The International Journal of Human Resource Management, 27(19), 2233–2253. https://doi.org/10.1080/09585192.2015.1091980

Mikhaylovskaya, A. (2024). Enhancing Deliberation with Digital Democratic Innovations. Philosophy & Technology, 37(1), 3. https://doi.org/10.1007/s13347-023-00692-x

Muazaroh, S., & Subaidi, S. (2019). Kebutuhan Manusia Dalam Pemikiran Abraham Maslow (Tinjauan Maqasid Syariah). Al-Mazaahib: Jurnal Perbandingan Hukum, 7(1), 17–33. https://doi.org/10.14421/al-mazaahib.v7i1.1877

Muhammad, A. S. (2016). Perilaku Organisasi (N. S. Chaniago (ed.)). Lembaga Peduli Pengembangan Pendidikan Indonesia (LPPPI).
https://scholar.google.co.id/citations?user=lSvC8YYAAAAJ&hl=id

Muizu, W. O., Kaltum, U., & Sule, E. T. (2019). Pengaruh Kepemimpinan terhadap Kinerja Karyawan. PERWIRA - Jurnal Pendidikan Kewirausahaan Indonesia, 2(1), 70–78. https://doi.org/10.21632/perwira.2.1.70-78

Muktamar, A., Saputra, A., Zali, M., & Ugi, N. B. (2024). Mengungkap Peran Vital Kepemimpinan dalam Manajemen SDM: Produktivitas, Kepuasan Kerja, dan Retensi Tenaga Kerja yang Berkualitas. Journal of International Multidisciplinary Research, 2(2), 9–19. https://doi.org/10.62504/1nv76056

Mulki, R. D. I. M., Ginung Pratidina, Nanda Tria Rahmadani, & Dita Lestari. (2024). Pengaruh Komunikasi Organisasi Terhadap Kinerja Pegawai Desa Sukakarya . Karimah Tauhid, 3(8 SE-Articles), 8922–8938.
https://doi.org/10.30997/karimahtauhid.v3i8.14548

Napitupulu, R. L., Avian, Z. B. N., Nugroho, C. A., Pamuji, S., & Kasmin, K. (2024). Pendekatan Manajemen Modern Strategi Efektif untuk Meningkatkan Produktivitas Tim. Metta : Jurnal Ilmu Multidisiplin, 4(4), 66–80. https://doi.org/10.37329/metta.v4i4.3659

Ngaisah. (2022). Peran Manajerial Kepala Madrasah dalam meningakatkan Kualitas pendidikan di Man 3 Kebumen [Institut Agama Islam Nahdlatul Ulama Kebumen]. https://eprints.iainu-kebumen.ac.id/id/eprint/516/1/Tesis_Ngaisah_Revisi %281%29.pdf

Nur, E. & Muh, I. S.. (2024). Manajemen Pendidikan Dalam Meningkatkan Mutu Pembelajaran. Academicus: Journal of Teaching and Learning, 2(2 SE-Articles), 68–85. https://doi.org/10.59373/academicus.v2i2.25

Nuri, A. A. I. P. (2022). Peran Kepemimpinan Dalam Manajemen Perubahan Di Dalam Organisasi. Ekonomi Bisnis Manajemen Dan Akuntansi (EBMA), 3(1), 475–482. https://doi.org/https://doi.org/10.36987/ebma.v3i1.2993

Osabiya, B. J. (2015). The effect of employees motivation on organizational performance. Journal of Public Administration and Policy Research, 7(4), 62–75. https://doi.org/10.5897/jpapr2014.0300

Osborne, S., & Hammoud, M. S. (2017). Effective Employee Engagement in the Workplace. International Journal of Applied Management and Technology, 16(1), 50–67. https://doi.org/10.5590/ijamt.2017.16.1.04

Paais, M., & Pattiruhu, J. R. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics and Business, 7(8), 577–588.
https://doi.org/10.13106/JAFEB.2020.VOL7.NO8.577

Peneuel, W. R., Allen, A.-R., Coburn, C. E., & Farrell, C. (2015). Conceptualizing Research–Practice Partnerships as Joint Work at Boundaries. Journal of Education for Students Placed at Risk (JESPAR), 20(1–2), 182–197.
https://doi.org/10.1080/10824669.2014.988334

Permata, H. D., & Nurhayati, N. (2024). Kepemimpinan Agile (Agile Leadership) dan Proses Pengambilan Keputusan Suatu Organisasi. Educational Leadership, 4(1), 59–76. https://doi.org/https://doi.org/10.24252/edu.v4i1.48783

Phillips, A. (2023). Boredom And Psychotherapists: An Investigation Of An Overlooked Emotion And Its Implications For Clinical Practice Boredom And Psychotherapists Dissertation presented to the Faculty of the California School of Professional Psychology Alliant Internatio.

Pratama, S., Fadlan, A., & Lestari, M. (2024). Transformasi SDM Melalui Budaya Kaizen: Menciptakan Lingkungan Kerja yang Efisien. Serasi Media Teknologi. https://books.google.co.id/books?id=X78yEQAAQBAJ

Purwanto, A., Purba, J. T., Bernarto, I., & Sijabat, R. (2021). Peran Organizational Citizenship Behavior (OCB), Transformational and Digital Leadership Terhadap Kinerja Melalui Mediasi Komitmen Organisasi Pada Family Business. JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia), 4(3), 256. https://doi.org/10.32493/jjsdm.v4i3.10454

Rachmadhani, S., & Manafe, L. A. (2023). Analisis Gaya Kepemimpinan Demokratis. Digital Economic, Management and Accounting Knowledge Development, 5(1), 82–98. https://doi.org/https://doi.org/10.46757/demand.v5i1.313

Razak, A., Sarpan, S., & Ramlan, R. (2018). Effect of Leadership Style , Motivation and Work Discipline on Employee Performance in PT . ABC Makassar. In International Review of Management and Marketing (Vol. 8, Issue 6, pp. 67–71). Retrieved from https://www.econjournals.com/index.php/irmm/article/view/7167

Raziq, M. M., Borini, F. M., Malik, O. F., Ahmad, M., & Shabaz, M. (2018). Leadership styles, goal clarity, and project success. Leadership & Organization Development Journal, 39(2), 309–323. https://doi.org/10.1108/LODJ-07-2017-0212

Retnowati, E., Darmawan, D., Putra, A. R., Putra, R. S., & Issalillah, F. (2023). Pengaruh Modal Psikologis, Kualitas Kehidupan Kerja, Dan Kepemimpinan Terhadap Kinerja Pegawai. Jurnal Baruna Horizon, 6(1), 31–38.
https://doi.org/10.52310/jbhorizon.v6i1.94

Rikantasari, S., & Kholishudin. (2024). The Role Of Internal Communication In Building Employee Loyalty In Technology Companies. Ukanus: Indonesian Journal of Economics and Business, 1(1), 27–54.
https://doi.org/https://ejournal.ukanus.id/index.php/ijeb/article/view/3

Ritonga, T. E. J., & Tarigan, U. (2015). Pengaruh Kepemimpinan Terhadap Kinerja Pegawai Pada Kantor Sub.Dolog Wil.Iv Padangsidimpuan (Studi Pada Kantor Sub.Dolog Wil.Iv Padangsidimpuan). Jurnal Administrasi Publik (Public Administration Journal), 5(1), 79–91. https://doi.org/10.31289/jap.v5i1.1072

Rivaldo, Y., & Ratnasari, S. L. (2020). Pengaruh Kepemimpinan Dan Motivasi Terhadap Kepuasan Kerja Serta Dampaknya Terhadap Kinerja Karyawan. Jurnal Dimensi, 9(3), 505–515. https://doi.org/https://doi.org/10.33373/dms.v9i3.2727

Saeed, B. B. S., Afsar, B., Hafeez, S., Khan, I., Tahir, M., & Afridi, M. A. (2019). Promoting employee’s proenvironmental behavior through green human resource management practices. Corporate Social Responsibility and Environmental Management, 26(2), 424–438. https://doi.org/https://doi.org/10.1002/csr.1694

Saidah, F. N., & Muhid, A. (2021). Peran Pemberian Psychological Empowerment Terhadap Kepercayaan Atasan Pada Bawahan: Literature Review. Competence : Journal of Management Studies, 15(2), 162–172.
https://doi.org/https://doi.org/10.21107/kompetensi.v15i2.12514

Saleh, A., & Mardiana, A. (2021). Pemberian Reward Terhadap Peningkatan Motivasi Kerja Karyawan Dalam Perspektif Islam. MUTAWAZIN (Jurnal Ekonomi Syariah), 2(1), 1–14. https://doi.org/10.54045/mutawazin.v2i1.233

Sari, E., & Dwiarti, R. (2018). Pendekatan Hierarki Abraham Maslow pada prestasi kerja karyawan PT. Madubaru (PG Madukismo) Yogyakarta. Jurnal Perilaku Dan Strategi Bisnis, 6(1), 58. https://doi.org/10.26486/jpsb.v6i1.421

Sihombing, S., Astuti, E. S., Al Musadieq, M., Hamied, D., & Rahardjo, K. (2018). The effect of servant leadership on rewards, organizational culture and its implication for employee’s performance. International Journal of Law and Management, 60(2), 505–516. https://doi.org/10.1108/IJLMA-12-2016-0174

Singh, A., & Rangnekar, S. (2020). Empowering leadership in hospital employees. International Journal of Productivity and Performance Management, 69(7), 1497–1519. https://doi.org/10.1108/IJPPM-03-2019-0132

Sitopu, Y. B., Sitinjak, K. A., & Marpaung, F. K. (2021). The Influence of Motivation, Work Discipline, and Compensation on Employee Performance. Golden Ratio of Human Resource Management, 1(2), 72–83. https://doi.org/10.52970/grhrm.v1i2.79

Sri, R. D. K., Tjahya, S., & Andi, P. (2020). Efektivitas Penempatan Aparatur Sipil Negara (Asn) Dalam Meningkatkan Kinerja Pegawai Di Badan Kepegawaian Dan Pengembangan Sumber Daya Manusia Daerah (Bkpsmd) Kota Ternate Provinsi Maluku Utara. VISIONER : Jurnal Pemerintahan Daerah Di Indonesia, 12(2), 321–339. https://doi.org/10.54783/jv.v12i2.280

Sundari, S., Silalahi, V. A. J. M., & Siahaan, R. S. (2024). KOMUNIKASI INTERPERSONAL DALAM MEMBANGUN HARMONI DAN PRODUKTIVITAS DI TEMPAT KERJA. Jurnal Cakrawala Akademika, 1(3), 419–438. https://doi.org/10.70182/JCA.v1i3.29
Tschannen-Moran, M. (2014). Trust Matters: Leadership for Successful Schools, 2nd Edition. ohn Wiley & Sons, Inc.
http://www.wiley.com/WileyCDA/WileyTitle/productCd-1118834372.html

van Knippenberg, D., & Mell, J. N. (2016). Past, present, and potential future of team diversity research: From compositional diversity to emergent diversity. Organizational Behavior and Human Decision Processes, 136, 135–145. https://doi.org/https://doi.org/10.1016/j.obhdp.2016.05.007

Walters, K., & Rodriguez, J. (2017). The Importance of Training and Development in Employee Performance and Evaluation.

Witri, R., Zivana, F. H., Purwadhi, P., & Widjaja, Y. R. (2024). Strategi Kepemimpinan Adaptif dalam Menghadapi Tantangan Kewirausahaan di Rumah Sakit. Innovative: Journal Of Social Science Research, 4(5), 2324–2334.
https://doi.org/10.31004/innovative.v4i5.15221

Woessner, M. N., Tacey, A., Levinger-Limor, A., Parker, A. G., Levinger, P., & Levinger, I. (2021). The Evolution of Technology and Physical Inactivity: The Good, the Bad, and the Way Forward. Frontiers in Public Health, 9(May), 1–7. https://doi.org/10.3389/fpubh.2021.655491

PlumX Metrics

Published
2025-03-01
How to Cite
Zebua, M., & Chamid, A. (2025). PERFORMANCE TRANSFORMATION THROUGH LEADERSHIP:. Journal of Management : Small and Medium Enterprises (SMEs), 18(1), 473-491. https://doi.org/10.35508/jom.v18i1.20591

Most read articles by the same author(s)

Obs.: This plugin requires at least one statistics/report plugin to be enabled. If your statistics plugins provide more than one metric then please also select a main metric on the admin's site settings page and/or on the journal manager's settings pages.