The influence of work-life balance, work motivation, and work environment on employee performance at PT. CNS Trading Indonesia, with organizational commitment as a mediating variable
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Mohammad Wahyu Purnomo Adji(1*)
Department of Management, Faculty of Economics and Business, University of Stikubank Semarang
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Batara Daniel Bagana(2)
Department of Management, Faculty of Economics and Business, University of Stikubank Semarang
(*) Corresponding Author
Keywords:
Work-Life Balance, Work Motivation, Work Environment, Organizational Commitment, Employee Performance
Abstract
This study investigates the impacts of Work-Life Balance, Work Motivation, and Work Environment on Employee Performance, examining Organizational Commitment as a mediating factor at PT. CNS Trading Indonesia. Utilizing an associative quantitative framework, data were collected through online questionnaires from 74 purposively selected respondents. Analysis was conducted using Multiple Linear Regression and the Sobel Test. Findings reveal that Work Environment directly, positively, and significantly influences Employee Performance, whereas Work-Life Balance, Work Motivation, and Organizational Commitment show no direct significant effects. Regarding Organizational Commitment, Work Motivation and Work Environment demonstrate positive significant influences, while Work-Life Balance shows no significant effect. Additionally, the Sobel Test confirms that Organizational Commitment fails to mediate any relationships between the independent variables and Employee Performance. Consequently, PT. CNS Trading Indonesia's management should focus on enhancing physical and non-physical work environments to directly boost performance.
Keywords: Work-Life Balance; Work Motivation; Work Environment; Organizational Commitment; Employee Performance
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References
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Naurisydah, H. Y. P. & Hafid, K. H. (2024). Pengaruh work-life balance terhadap kinerja pegawai dengan komitmen organisasi sebagai variable intervening pada tenaga kesehatan. Jurnal Ilmu Manajemen, 12(2), 339–349.
Nawawi, N., Wahyudi, W., & Abdurrohman, A. (2025). Analysis of Work-Life Balance and Job Satisfaction in Improving Employee Performance Mediated by Work Motivation. Almana : Jurnal Manajemen Dan Bisnis, 9(1), 141–155. https://doi.org/10.36555/almana.v9i1.2798
Nur, M. S., Widhiandono, H., Bagis, F., & Haryanto, T. (2025). Understanding Organizational Commitment in Public Hospitals: Insights from Work-Life Balance, Perceived Organizational Support, and Job Satisfaction. Paradoks : Jurnal Ilmu Ekonomi, 9(1), 305–320. https://doi.org/10.57178/paradoks.v9i1.2060
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Sofiatun, U., & Mansyur, A. (2021). Efek Lingkungan Kerja Dan Efikasi Diri Pada Kinerja Karyawan. Jurnal Fokus Manajemen Bisnis, 11(2), 189.
https://doi.org/10.12928/fokus.v11i2.4584
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Sulastri, L., Organisasi, K., & Karyawan, K. (2020). 1654-Article Text-4878-publish. 4(1), 598–612.
Tamunomiebi, M. D., & Oyibo, C. (2020). Work-Life Balance and Employee Performance: A Literature Review. European Journal of Business and Management Research, 5(2), 1–10. https://doi.org/10.24018/ejbmr.2020.5.2.196
Tesia, O. R. D. P., Nia, M., & Lina, D. S. (2025). Pengaruh Motivasi dan Disiplin Kerja terhadap Kinerja Pegawai. Ekopedia: Jurnal Ilmiah Ekonomi, 1(4), 2330–2338. https://doi.org/10.63822/h6k6p362
Thufailah, K. S., Muksin, A., Ruwaida, Hadar, R., & Darmin. (2025). Variabel Komitmen Organisasi tidak mampu memediasi pengaruh Disiplin Kerja dan Komunikasi Kerja Terhadap Kinerja Karyawan. 8(3).
Widowati, A. P. L. (2022). Promosi Jabatan Terhadap Kinerja Karyawan. Jurnal ARASTIRMA Universitas Pamulang.
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Abekah-Nkrumah, G., & Nkrumah, J. (2021). Perceived work environment and patient-centered behavior: A study of selected district hospitals in the central region of Ghana. PLoS ONE, 16 (1 January), 1–15.
https://doi.org/10.1371/journal.pone.0244726
Aqil, A., Karabulut, A. T., Is, Hatipoğlu, H. N., & Istanbul. (2020). The Effect Of The Employee Motivation On The Employee Performance In Banks In Somalia Ahu Tuğba Karabulut Hümeyra Nur Hatipoğlu International Journal of Commerce and Finance 2 . The Concept of An Employee Motivation 3 . The Concept of An Employee Performa. International Journal of Commerce and Finance, Vol. 7, Issue 1, 2020, 62-71 THE, 7(1), 62–71.
Armstrong, M. (2009). Armstrong’s Handbook of Performance Management: An Evidence-Based Guide to Delivering High Performance (Google eBook).
http://books.google.com/books?id=wtwS9VG-p4IC&pgis=1
Ayuni, A. Q. R. N. K. (2020). Pada Karyawan Aulia Qurrotu Ayuni Riza Noviana Khoirunnisa. 84–98.
Bataineh, K. A. (2019). Impact of Work-Life Balance, Happiness at Work, on Employee Performance. International Business Research, 12(2), 99.
https://doi.org/10.5539/ibr.v12n2p99
Dennira, G. R., & Ekowati, D. (2020). Work-Life Balance Karyawan Milenial Level Manajerial Bank Tabungan Negara Syariah. Jurnal Penelitian IPTEKS, 5(2), 194–209. https://doi.org/10.32528/ipteks.v5i2.3658
Destry, Y., & Ramdhani, R. (2021). Work-life balance sebagai faktor yang mempengaruhi Kinerja karyawan. 20(1), 98. http://ejournal.upi.edu/index.php/manajerial/
Dewati, E. A., Susanta Nugraha, H., & Dewi, R. S. (2026). Pengaruh Motivasi Kerja Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Mediasi (Studi Pada Pt Matahari Department Store Tbk Mall Paragon Semarang). Jurnal Ilmu Administrasi Bisnis, 15(1), 418–429.
Ekawati, R. (2013). Pengaruh Komitmen Organisasi Terhadap Kinerja Karyawan. Jurnal Study and Management Research, 10(3), 55.
https://doi.org/10.55916/smart.v10i3.58
Faisal, Hameed, & Aleemi. (2022). Work-Life Balance and Job Performance: A Mediating and Moderating Model Institute of Business Management Market Forces. Market Forces College of Management Sciences, 17(1), 1–22.
https://doi.org/10.51153/mf.v7i1.558
Fisher, G. G., Bulger, C. A., & Smith, C. S. (2009). Beyond Work and Family: A Measure of Work/Nonwork Interference and Enhancement. Journal of Occupational Health Psychology, 14(4), 441–456. https://doi.org/10.1037/a0016737
Frastika, A., & Franksiska, R. (2021). The Impact of Motivation and Environment on Employee Performance with Organizational Commitment as Intervening Variable. International Journal of Social Science and Business, 5(4), 551. https://doi.org/10.23887/ijssb.v5i4.39908
Galih, T., Widyaningsih, D., & Andriana, M. (2025). Analisis Motivasi Kerja, Disiplin Kerja, Lingkungan Kerja Terhadap Kepuasan Kerja Dan Kinerja Karyawan Pt. Choice Plus Makmur. JAMBURA: Jurnal Ilmiah Manajemen Dan Bisnis, 8(1), 238–250. https://doi.org/10.37479/jimb.v8i1.31995
Ghozali, I. (2020). 25 Grand Theory Ilmu Manajeman, Akutansi Dan Bisnis.
Ghozali, I. (2023). Partial Least Square Smart PLS 4.0. In Bab III Metoda Penelitian. http://repository.stei.ac.id/6706/
Hafee, I., Yingjun, Z., Hafeez, S., Mansoor, R., & Rehman, K. U. (2019). Impact of Workplace Environment on Employee Performance: Mediating Role of Employee Health. Business, Management and Education, 17(2), 173–193.
https://doi.org/10.3846/bme.2019.10379
Hibatul, W. M. I. (2023). Pengaruh Employee Engagement, Kepemimpinan, Dan Komitmen Organisasi Terhadap Kinerja Karyawan Pt. Aditya Inovasi Makmur. Jurnal Ekonomika, 14(02), 159–171. https://doi.org/10.35334/jek.v14i02.3311
Husain, M. E., Trang, I., & Lumantow, R. Y. (2022). Pengaruh Work Life Balance, Kecerdasan Emosional dan Pengembangan Karyawan terhadap Kinerja Karyawan Pada Pt. Hasjrat Abadi Manado. Jurnal EMBA : Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 10(4), 1613–1624.
https://ejournal.unsrat.ac.id/v3/index.php/emba/article/view/43896
Ilma, G., & Suryani, R. E. (2024). Pengaruh Komunikasi Kerja, Lingkungan Kerja, Dan Pengembangan Karir Terhadap Komitmen Organisasi Karyawan Pt. Tunas Segar Indah. 11(1), 77–85. https://doi.org/10.37817/jurnalmanajemen.v11i1
Mendis, M. D. V. S., & Weerakkody, W. A. S. (2018). The impact of work life balance on employee performance with reference to telecommunication industry in Sri Lanka: a mediation model. Kelaniya Journal of Human Resource Management, 12(1), 72. https://doi.org/10.4038/kjhrm.v12i1.42
Muis, M. R., Jufrizen, J., & Fahmi, M. (2018). Pengaruh Budaya Organisasi Dan Komitmen Organisasi Terhadap Kinerja Karyawan. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 1(1), 9–25. https://doi.org/10.36778/jesya.v1i1.7
Naufal, M. T. , Umiyati. M. S. (2023). KREATIF Jurnal Ilmiah Prodi Manajemen Universitas Pamulang, Volume 11, No. 2, Desember 2023. 11(2), 136–142.
Naurisydah, H. Y. P. & Hafid, K. H. (2024). Pengaruh work-life balance terhadap kinerja pegawai dengan komitmen organisasi sebagai variable intervening pada tenaga kesehatan. Jurnal Ilmu Manajemen, 12(2), 339–349.
Nawawi, N., Wahyudi, W., & Abdurrohman, A. (2025). Analysis of Work-Life Balance and Job Satisfaction in Improving Employee Performance Mediated by Work Motivation. Almana : Jurnal Manajemen Dan Bisnis, 9(1), 141–155. https://doi.org/10.36555/almana.v9i1.2798
Nur, M. S., Widhiandono, H., Bagis, F., & Haryanto, T. (2025). Understanding Organizational Commitment in Public Hospitals: Insights from Work-Life Balance, Perceived Organizational Support, and Job Satisfaction. Paradoks : Jurnal Ilmu Ekonomi, 9(1), 305–320. https://doi.org/10.57178/paradoks.v9i1.2060
Oktari, S. D., & Suhardi, A. R. (2021). Work Motivation And Compensation To Support Employee Performance At PT. A. Turkish Journal of Computer and Mathematics Education, 12(8), 705–710.
Oktavia, M., E., Rozaq, K., Marsyanda, E. O., & Rozaq, K. (2021). Volume 12 Nomor 3 Halaman 607-621 Jurnal Ilmu Manajemen Pengaruh work-life balance dan lingkungan kerja terhadap kinerja karyawan melalui komitmen afektif sebagai variabel intervening. Jurnal Ilmu Manajemen, 12(3), 607–621.
Oley, O. P., Kindangen, P., Trang, I., Ekonomi dan Bisnis, F., & Manajemen Universitas Sam Ratulangi Manado, J. (2017). Analysis Performance Measurement Employees Indomaret in Manado With Balanced Scorecard (Case Study : on Some Minimarket Indomaret in Manado). Analisis Pengukuran Kinerja… 3704 Jurnal EMBA, 5(3), 3704–3713.
Putri, M. A. (2023). Analisis Pengaruh Lingkungan Kerja dan Motivasi Kerja terhadap Kinerja Karyawan CV . Lembaga Palembang ( Analysis the Effect of Work Environment and Work Motivation of Employee Performance CV . Lembaga Palembang ). 3, 63–77.
Rifka A. M., I Made S., I. I. J. (2024). No Title 済無No Title No Title No Title. 2, 306–312.
Riyanto, S., Endri, E., & Herlisha, N. (2021). Effect of work motivation and job satisfaction on employee performance: Mediating role of employee engagement. Problems and Perspectives in Management, 19(3), 162–174.
https://doi.org/10.21511/ppm.19(3).2021.14
Robbins, S., & Judge, T. (2009). Organizational Behaviour: Concepts, Controversies, Applications. Development, 484.
Ronggo, P., & Lie, L. (2025). Pengaruh Motivasi Kerja dan Work Life Balance Terhadap Kinerja Pegawai di mediasi Komitmen Organisasi: Studi pada Pegawai DPUPR Kabupaten Batang. Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah, 7(11), 3698–3717. https://doi.org/10.47467/alkharaj.v7i11.9547
Santoso, Y. M. D., & Rijanti, T. (2022). Pengaruh Stres Kerja, Beban Kerja, Dan Lingkungan Kerja Terhadap Kinerja
Santoso, Y. M. D., & Rijanti, T. (2022). Pengaruh Stres Kerja, Beban Kerja, Dan Lingkungan Kerja Terhadap Kinerja Karyawan Pt. Daiyaplas Semarang. Jurnal Ekonomi Dan Bisnis, 11(1), 9. Jurnal Ekonomi Dan Bisnis, 11(1), 926 – 935.
Sarstedt, M., & Liu, Y. (2024). Advanced marketing analytics using partial least squares structural equation modeling (PLS-SEM). Journal of Marketing Analytics, 12(1), 1–5. https://doi.org/10.1057/s41270-023-00279-7
Soetjipto, B. E., & Supriyanto, A. S. (2020). http://jssidoi.org/esc/home. 8(2), 735–751.
Sofiatun, U., & Mansyur, A. (2021). Efek Lingkungan Kerja Dan Efikasi Diri Pada Kinerja Karyawan. Jurnal Fokus Manajemen Bisnis, 11(2), 189.
https://doi.org/10.12928/fokus.v11i2.4584
Sugiyono. (2017). Metode Penelitian Kuantitatif Kualitatif Dan R&D Prof. Dr Sugiyono 2017. Metode Kuantitatif Dan Kualitatif, (112), 01–330.
https://www.scribd.com/upload-document?archive_doc
Sulastri, L., Organisasi, K., & Karyawan, K. (2020). 1654-Article Text-4878-publish. 4(1), 598–612.
Tamunomiebi, M. D., & Oyibo, C. (2020). Work-Life Balance and Employee Performance: A Literature Review. European Journal of Business and Management Research, 5(2), 1–10. https://doi.org/10.24018/ejbmr.2020.5.2.196
Tesia, O. R. D. P., Nia, M., & Lina, D. S. (2025). Pengaruh Motivasi dan Disiplin Kerja terhadap Kinerja Pegawai. Ekopedia: Jurnal Ilmiah Ekonomi, 1(4), 2330–2338. https://doi.org/10.63822/h6k6p362
Thufailah, K. S., Muksin, A., Ruwaida, Hadar, R., & Darmin. (2025). Variabel Komitmen Organisasi tidak mampu memediasi pengaruh Disiplin Kerja dan Komunikasi Kerja Terhadap Kinerja Karyawan. 8(3).
Widowati, A. P. L. (2022). Promosi Jabatan Terhadap Kinerja Karyawan. Jurnal ARASTIRMA Universitas Pamulang.
Wolor, C. W., Kurnianti, D., Zahra, S. F., & Martono, S. (2020). The importance of work-life balance on employee performance millennial generation in Indonesia. Journal of Critical Reviews, 7(9), 1103–1108. https://doi.org/10.31838/jcr.07.09.203
Xin, Z. (2022). The Influence of Work Environment on Employee’s Psychological Relationship: A Case Study of Japanese Literature. Occupational Therapy International, 2022. https://doi.org/10.1155/2022/5387795
Yani, A. S., & Hanafi. (2020). Jurnal administrasi dan perkantoran modern. Jurnal Administrasi Dan Perkantoran Modern, 9(1), 1–11.
Yücel, İ. (2012). Examining the Relationships among Job Satisfaction , Organizational Commitment , and Turnover Intention : An Empirical Study. 7(20), 44–58. https://doi.org/10.5539/ijbm.v7n20p44
Published
2026-07-29
How to Cite
Adji, M., & Bagana, B. (2026). The influence of work-life balance, work motivation, and work environment on employee performance at PT. CNS Trading Indonesia, with organizational commitment as a mediating variable. Journal of Management : Small and Medium Enterprises (SMEs), 19(2), 2023-2043. https://doi.org/10.35508/jom.v19i2.29730
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