THE IMPACT OF THE WORK ENVIRONMENT ON THE PRODUCTIVITY OF THE PASTRY DEPARTMENT EMPLOYEES AT THE APURVA KEMPINSKI BALI
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Mega Hernawati Harefa(1*)
Program Studi Pengelolaan Perhotelan, Institut Bisnis IT&B, Medan
-
Lidia Berliana Siboro(2)
Program Studi Pengelolaan Perhotelan, Institut Bisnis IT&B, Medan
(*) Corresponding Author
Keywords:
Work Environment, Employee Productivity, Hospitality
Abstract
This research aims to analyze the impact of the work environment on employees in the Pastry Department of The Apurva Kempinski, Bali. A good work environment has been recognized as essential in increasing employee productivity. Employee productivity is a critical element in achieving organizational success. Therefore, companies often strive to create a conducive work environment to improve the quality of employee work. The research method used is descriptive and causal, with various data analysis techniques, including correlation tests, determination tests, and linear regression analysis. The analysis results show a robust positive relationship between the work environment and employee productivity, with a correlation coefficient of 0.732. These findings indicate that improving the work environment can positively impact employee productivity. This study provides an essential contribution to understanding the importance of a conducive work environment in increasing employee productivity in the hotel industry. Recommendations are recommended for similar companies to pay attention to and improve the work environment to increase employee productivity.
Keywords: Work Environment; Employee Productivity; Hospitality
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References
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Nasib. (2019). Optimalisasi Prestasi Kerja Melalui Peningkatan Disiplin, Motivasi Dan Lingkungan Kerja Pada Pt. Vamrer Jaya Abadi Medan. The 2nd Interntional Conference On Politics Of Islamic Development, April, 192–201.
Nasib. (2020a). Leadership Role Iin The Commitment And Performance Of Employees Inthe Regional Company Of Medan. International Journal For Innovativate In Multidisciplinary Field, 6(8), 58–63.
Nasib. (2020b). Mengenal Dasar Manajemen. Cv. Pena Persada.
Nasib. (2022). Changes In The Performance Of Millennial Employees During The Covid 19 Period At Four Star Hotels In Medan City. International Journal Of Research And Review, 19(April), 320–324.
Nasib. (2023a). Impact Of Improving Organizational Climate , Employee Empowerment On Employee Engagement And Performance. Journal Of System And Management Sciences, 13(2), 273–284. Https://Doi.Org/10.33168/Jsms.2023.0219
Nasib. (2023b). Organizational Justice And Corporate Social Responsibility On Employee Performance : The Mediating Role Of Job Satisfaction. Journal Of Logistics, Informatics And Service Science, 10(3), 151–165. Https://Doi.Org/10.33168/Jliss.2023.0312
Nurhidayati, N. N. D. A. F. R. F. (2021). Effect Of Work Engagement, Work Environment And Work Spirit On Teacher Satisfaction. International Journal Of Business, Technology And Organizational Behavior (Ijbtob), 1(3), 226–240. Https://Doi.Org/10.52218/Ijbtob.V1i3.97
Nyoto. (2023). Leadership Style, Work Environment, And Compensation On Job Satisfaction And Teacher Performance. Journal Of Applied Business And Technology, 4(1), 79–92. Https://Doi.Org/10.35145/Jabt.V4i1.122
Oseremen, E. (2022). Empirical Analysis Of The Effect Of Work Stress On Employee Productivity In The Banking Industry. Problems And Perspectives In Management, 20(3), 117–129. Https://Doi.Org/10.21511/Ppm.20(3).2022.10
Oteshova, A. K. (2021). The Effect Of Teamwork On Employee Productivity. Academy Of Strategic Management Journal, 20(5), 1–8.
Pakpahan, A. F. V. A. R. K. E. H. S. D. R. (2021). Kecemasan Karyawan Hotel Dampak Pandemi Covid 19 Dan Stres Kerja. Global Aksara Pres. Https://Doi.Org/10.47655/Dialog.V44i1.470
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Quinoa, P. L. M. (2022). An Approach To Employees’ Job Performance Through Work Environmental Variables And Leadership Behaviours. Journal Of Business Research, 140, 361–369. Https://Doi.Org/10.1016/J.Jbusres.2021.11.006
Rahmawati, M. P. (2022). Pengaruh Kompensasi, Lingkungan Kerja Dan Stres Kerja Terhadap Kinerja Karyawan Pt. Xyz. Firm Journal Of Management Studies, 7(1), 65–72. Https://Doi.Org/10.33021/Firm.V7i1.3592
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Sugiono. (2012). Metode Penelitian Kuantitatif Kualitatif Dan R&D. Alfabeta.
Syaifuddin, F. R. A. Y. L. N. (2022). Can Life Satisfaction Become An Important Role In Increasing Employee Performance ? A Case Study. Journal Of System And Management Sciences, 12(6), 379–397. Https://Doi.Org/10.33168/Jsms.2022.0623
Tarigan, D. C. Y. S. A. H. M. A. S. (2021). Pengaruh Stres Kerja, Beban Kerja, Lingkungan Kerja Terhadap Kinerja Karyawan Pt. Jasa Marga (Persero) Tbk Cabang Belmera. Jurnal Indonesia Sosial Teknologi, 2(3), 535–565.
Toscano, F. (2020). Social Isolation And Stress As Predictors Of Productivity Perception And Remote Work Satisfaction During The Covid-19 Pandemic: The Role Of Concern About The Virus In A Moderated Double Mediation. Sustainability, 12(23), 1–14. Https://Doi.Org/10.3390/Su12239804
Wuryani, K. I. W. (2021). The Role Of Work Environment, Work Motivation, And Leadership To Improve Employee Performance With Job Satisfaction As An Intervening Variables. Academy Of Strategic Management Journal, 20(3), 1–11.
Yusuf, A. I. M. (2020). Pengaruh Lingkungan Kerja Terhadap Kepuasan Kerja Pegawai Effect Of Work Environment On Employee Job Satisfaction. Jurnal Manajemen, 12(2), 253–258.
Zulaida, C. P. (2023). The Influence Of Work Discipline, Work Environment And Organizational Culture On Teacher Performance At Smp Negeri 252 Jakarta With Work Motivation As A Mediating Variable. Journal Of Social Research, 2(4), 1342–1354. Https://Doi.Org/10.55324/Josr.V2i4.806
Zulfikar, I. (2021). The Influence Of Work Environment, Motivation And Competence To Work Performance And The Impact On Lecturer Performance In Higher Education. Psychology And Education Journal, 58(1), 221–235. Https://Doi.Org/10.17762/Pae.V58i1.763
Bagas P. A. (2021). Influence Of Organizational Culture, Work Discipline, And Work Environment On Employee Performance. The Management Journal Of Binaniaga, 6(2), 191–206. Https://Doi.Org/10.33062/Mjb.V6i2.464
Ballian, W. H. H. N. M. S. S. H. (2020). Analysis Of Reward , Work Environment , Job Promotion And Supporting Facilities Towards Job Satisfaction. International Journal Of Innovative Science And Research Technology, 5(4), 167–171.
Børing, P. (2021). Do Older Employees Have A Lower Individual Productivity Potential Than Younger Employees? Journal Of Population Ageing, 1–29. Https://Doi.Org/10.1007/S12062-020-09323-1
Cai, G. (2021). International Journal Of Hospitality Management The Green B & B Promotion Strategies For Tourist Loyalty : Surveying The Restart Of Chinese National Holiday Travel After Covid-19. International Journal Of Hospitality Management, 94(February), 1–10. Https://Doi.Org/10.1016/J.Ijhm.2020.102704
Chaniago, S. (2023). The Effect Of Work Discipline And Rewarding On Employee Performance At Pt. Pesona Inti Rasa. Journal Of Management And Social Sciences (Jmsc), 1(4), 1–13. Https://Doi.Org/10.59031/Jmsc.V1i4.203
Devita, D. K. D. R. L. P. (2021). The Influence Of Work From Home And Motivation On Morale And Their Impact On Employee Work Productivity. Inquisitive, 2(1), 13–35.
Eryanto, H. R. A. W. H. H. (2021). Transformational Leadership And Work Motivation On Work Productivity Mediated By Work Engagement: An Introductory Analysis. The International Journal Of Social Sciences World, 3(1), 25–32. Https://Doi.Org/Doi: Https://Doi.Org/10.5281/Zenodo.5131374
Fadli, A. (2020). Pengaruh Promosi Jabatan Dan Lingkungan Kerja Terhadap Kepuasan Kerja Karyawan Pada Pt Modern Plasindo Mutiara. Abdi Ilmu, 51(1), 131–141.
Ghazali. (2016). Memahami Koefisien Determinasi Dalam Regresi Linear.
Ghazali, I. (2013). Aplikasi Analisis Multivariate Dengan Program Ibm Spss 21 Update Pls Regresi. Badan Penerbit Universitas Diponegoro.
Haerofiatna. (2021). The Effect Of Dental Hygienist’s Work Environment On Job Satisfaction And Organizational Commitment. Turkish Journal Of Computer And Mathematics Education, 12(7), 109–117. Https://Doi.Org/10.13065/Jksdh.2018.18.02.153
Hou, E. A. M. D. B. F. A. A. (2022). Effect Of Work Environment And Workload On Employee Satisfaction. Jmari, 3(1), 1–12.
Indah, S.N. (2023). Pentingnya Budaya Organisasi, Motivasi Kerja Dan Lingkungan Kerja Terhadap Kinerja Pegawai. Journal Of Management And Bussines (Jomb), 5(2), 31–41.
Iqbal, J. (2021). How Toxic Workplace Environment Effects The Employee Engagement: The Mediating Role Of Organizational Support And Employee Wellbeing. International Journal Of Environmental Research And Public Health, 18(5), 1–17. Https://Doi.Org/10.3390/Ijerph18052294
Laing, I. F. (2021). The Impact Of Training And Development On Worker Performance And Productivity In Public Sector Organizations: A Case Study Of Ghana Ports And Harbours Authority. International Research Journal Of Business And Strategic Management, 2(2), 438–449.
Lopera, D. R. P. A. L. G. F. G. (2020). Disentangling Organizational Commitment In Hospitality Industry: The Roles Of Empowerment, Enrichment, Satisfaction And Gender. International Journal Of Hospitality Management, 90(June), 1–9. Https://Doi.Org/10.1016/J.Ijhm.2020.102637
Lubis, N. W. J. M. R. A. A. R. H. A. (2023). The Role Of Destination Image In Building Coffee Business Development In Central Aceh Through Tourism Packages , Attraction , And Tourist Consciousness. Journal Of Hunan University (Natural Sciences）, 50(6), 1–12.
Mahaputra, P. T. N. A. Y. M. R. (2020). Factors That Influence Employee Performance: Motivation, Leadership, Environment, Culture Organization, Work Achievement, Competence And Compensation (A Study Of Human Resource Management Literature Studies). Dinasti International Of Digital Business Management, 1(4), 645–662. Https://Doi.Org/10.31933/Dijdbm
Martin, N. (2018). Pengaruh Lingkungan Kerja Dan Insentif Terhadap Kinerja Pegawai. Seminar Nasional Royal (Senar) 2018, 423–428.
Mujiati, N. W. (2022). The Effect Of Compensation , Work Environment , And Work Motivation On Employee Productivity. European Journal Of Business And Management Research, 7(2), 212–215. Https://Doi.Org/Doi: Http://Dx.Doi.Org/10.24018/ Ejbmr.2022.7.2.1310
Nasib. (2019). Optimalisasi Prestasi Kerja Melalui Peningkatan Disiplin, Motivasi Dan Lingkungan Kerja Pada Pt. Vamrer Jaya Abadi Medan. The 2nd Interntional Conference On Politics Of Islamic Development, April, 192–201.
Nasib. (2020a). Leadership Role Iin The Commitment And Performance Of Employees Inthe Regional Company Of Medan. International Journal For Innovativate In Multidisciplinary Field, 6(8), 58–63.
Nasib. (2020b). Mengenal Dasar Manajemen. Cv. Pena Persada.
Nasib. (2022). Changes In The Performance Of Millennial Employees During The Covid 19 Period At Four Star Hotels In Medan City. International Journal Of Research And Review, 19(April), 320–324.
Nasib. (2023a). Impact Of Improving Organizational Climate , Employee Empowerment On Employee Engagement And Performance. Journal Of System And Management Sciences, 13(2), 273–284. Https://Doi.Org/10.33168/Jsms.2023.0219
Nasib. (2023b). Organizational Justice And Corporate Social Responsibility On Employee Performance : The Mediating Role Of Job Satisfaction. Journal Of Logistics, Informatics And Service Science, 10(3), 151–165. Https://Doi.Org/10.33168/Jliss.2023.0312
Nurhidayati, N. N. D. A. F. R. F. (2021). Effect Of Work Engagement, Work Environment And Work Spirit On Teacher Satisfaction. International Journal Of Business, Technology And Organizational Behavior (Ijbtob), 1(3), 226–240. Https://Doi.Org/10.52218/Ijbtob.V1i3.97
Nyoto. (2023). Leadership Style, Work Environment, And Compensation On Job Satisfaction And Teacher Performance. Journal Of Applied Business And Technology, 4(1), 79–92. Https://Doi.Org/10.35145/Jabt.V4i1.122
Oseremen, E. (2022). Empirical Analysis Of The Effect Of Work Stress On Employee Productivity In The Banking Industry. Problems And Perspectives In Management, 20(3), 117–129. Https://Doi.Org/10.21511/Ppm.20(3).2022.10
Oteshova, A. K. (2021). The Effect Of Teamwork On Employee Productivity. Academy Of Strategic Management Journal, 20(5), 1–8.
Pakpahan, A. F. V. A. R. K. E. H. S. D. R. (2021). Kecemasan Karyawan Hotel Dampak Pandemi Covid 19 Dan Stres Kerja. Global Aksara Pres. Https://Doi.Org/10.47655/Dialog.V44i1.470
Purnomo, K. K. S. H. (2020). Influence Of Leadership Style And Work Motivation On Employee Productivity Of Employees In Pt . Asiatek Solution Indonesia. Business And Entrepreneurial Review, 20(1), 79–98. Https://Doi.Org/10.25105/Ber.V20i1.6974
Quinoa, P. L. M. (2022). An Approach To Employees’ Job Performance Through Work Environmental Variables And Leadership Behaviours. Journal Of Business Research, 140, 361–369. Https://Doi.Org/10.1016/J.Jbusres.2021.11.006
Rahmawati, M. P. (2022). Pengaruh Kompensasi, Lingkungan Kerja Dan Stres Kerja Terhadap Kinerja Karyawan Pt. Xyz. Firm Journal Of Management Studies, 7(1), 65–72. Https://Doi.Org/10.33021/Firm.V7i1.3592
Rusiadi, N. S, R. H. (2014). Metode Penelitian Manajemen, Akuntansi Dan Ekonomi Pembangunan (Konsep, Kasus Dan Aplikasi Spss, Eviews, Amos, Lisres). Usu Press.
Sedermayanti. (2013). Manajemen Sumber Daya Manusia Repormasi Birokrasi Dana Manajemen Pegawai Negeri Sipil. Pt. Rafika Aditama.
Stephen P. Robbins, T. A. J. (2013). Perilaku Organisasi: Organizational Behavior. Salemba Empat.
Sugiono. (2012). Metode Penelitian Kuantitatif Kualitatif Dan R&D. Alfabeta.
Syaifuddin, F. R. A. Y. L. N. (2022). Can Life Satisfaction Become An Important Role In Increasing Employee Performance ? A Case Study. Journal Of System And Management Sciences, 12(6), 379–397. Https://Doi.Org/10.33168/Jsms.2022.0623
Tarigan, D. C. Y. S. A. H. M. A. S. (2021). Pengaruh Stres Kerja, Beban Kerja, Lingkungan Kerja Terhadap Kinerja Karyawan Pt. Jasa Marga (Persero) Tbk Cabang Belmera. Jurnal Indonesia Sosial Teknologi, 2(3), 535–565.
Toscano, F. (2020). Social Isolation And Stress As Predictors Of Productivity Perception And Remote Work Satisfaction During The Covid-19 Pandemic: The Role Of Concern About The Virus In A Moderated Double Mediation. Sustainability, 12(23), 1–14. Https://Doi.Org/10.3390/Su12239804
Wuryani, K. I. W. (2021). The Role Of Work Environment, Work Motivation, And Leadership To Improve Employee Performance With Job Satisfaction As An Intervening Variables. Academy Of Strategic Management Journal, 20(3), 1–11.
Yusuf, A. I. M. (2020). Pengaruh Lingkungan Kerja Terhadap Kepuasan Kerja Pegawai Effect Of Work Environment On Employee Job Satisfaction. Jurnal Manajemen, 12(2), 253–258.
Zulaida, C. P. (2023). The Influence Of Work Discipline, Work Environment And Organizational Culture On Teacher Performance At Smp Negeri 252 Jakarta With Work Motivation As A Mediating Variable. Journal Of Social Research, 2(4), 1342–1354. Https://Doi.Org/10.55324/Josr.V2i4.806
Zulfikar, I. (2021). The Influence Of Work Environment, Motivation And Competence To Work Performance And The Impact On Lecturer Performance In Higher Education. Psychology And Education Journal, 58(1), 221–235. Https://Doi.Org/10.17762/Pae.V58i1.763
Published
2024-03-01
How to Cite
Harefa, M., & Siboro, L. (2024). THE IMPACT OF THE WORK ENVIRONMENT ON THE PRODUCTIVITY OF THE PASTRY DEPARTMENT EMPLOYEES AT THE APURVA KEMPINSKI BALI. Journal of Management : Small and Medium Enterprises (SMEs), 17(1), 11-20. https://doi.org/10.35508/jom.v17i1.12681
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