THE INFLUENCE OF QUALITY OF WORK LIFE ON EMPLOYEE PERFORMANCE AT CLASS IIA WOMEN’S PRISON BANDAR LAMPUNG
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Rachmayanthy Rachmayanthy(1*)
Program Studi Manajemen Pemasyarakatan, Politeknik Ilmu Pemasyarakatan
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Nikita RM Elyus(2)
Program Studi Manajemen Pemasyarakatan, Politeknik Ilmu Pemasyarakatan
(*) Corresponding Author
Abstract
This study aims to analyze the influence of quality of work life on employee performance at the Class IIA Women's Prison in Bandar Lampung. In this era of digitalization could be increasing the competitive level and demands in organizations, it makes the transformation of human resources is crucial to ensure optimal employee performance and maximum achievement of organizational goals. This study used a descriptive quantitative approach with a cross-sectional survey design. Data were collected from 73 respondents obtained from the Krejcie and Morgan table, while data collection was carried out using simple random sampling techniques. The results of this study are the quality of work life has a positive and significant influence on employee performance at the Class IIA Women's Prison in Bandar Lampung. This study concludes that the quality of work life is an important factor affecting employee performance. Therefore, improving the quality of work life through various initiatives and programs can be an effective strategy to improve employee performance in a competitive and demanding work environment such as the Class IIA Women's Prison in Bandar Lampung.
Keywords: Quality of Work Life; Employee Performance; Prisons
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References
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Gayathiri, R., & Ramakrishnan, L. (2013). Quality of Work Life: Linkage With Job Satisfaction and Performance. International Journal of Business and Management Invention, 2(1).
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Kaleel, R., MKF, & Ithrees, A. (2018). The Impact of Quality of Work Life on Organizational Commitment With Special Reference to Department of Community Based Corrections. Global Journal of Management and Business, 18 (G-1).
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Koopmans, L, Bernaards, CM, Hildebrandt, et al. (2014). Construct Validity of the Individual Work Performance Questionnaire. Journal of Occupational and Environmental Medicine. 56 (3).
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Rowley, J. (1999). What is Knowledge Management?. Library Management, 20 (8).
Rubenstein-Montano, B., Liebowitz, J., Buchwalter, J., McCaw, D., Newman, B., & Rebeck, K. (2001). A Systems Thinking Framework for Knowledge Management. Decision Support Systems, 3 (1).
Saleem, S. and Amin, S. (2013). The Impact of Organizational Support for Career Development and Supervisory Support on Employee Performance: An Empirical Study From Pakistani Academic Sector. European Journal of Business and Management, 5 (5).
Sandrick, K. (2003). Putting the Emphasis on Employees. Trustee: The Journal for Hospital Governing Boards, 56 (1).
Sirgy, M., Efraty, D., Siegel, P., & Lee, D.J. (2001). A New Measure of Quality of Work Life (QWL) Based on Need Satisfaction and Spillover Theories. Social Indicators Research, 55.
Thakur, R., & Sharma, D. (2019). A Study of Impact of Quality of Work Life on Work Performance. Management and Labour Studies, 44 (3).
Timossi, P., & Alberto P. L. (2008). Evaluation of Quality of Work Life: an Adaptation From The Walton’s Qwl Model. XIV International Conference on Industrial Engineering and Operations Management: The Integration of Productive Chain Wit an Approach to Sustainable Manufacturing, 13.
Viswesvaran, C., & Ones, D. S. (2000). Perspectives on Models of Job Performance. International Journal of Selection and Assessment, 8 (4).
Walton, R.E. (1975). Criteria for Quality of Working life. In L.E. Davis, A.B. Cherns and Associates (Eds) The Quality of Working, Newyork: The Free Press, Life, 1:91-104.
Abrori, I., & Rizki, V. L. (2022). Relationship Between Motivation and Work Discipline With Employee Performance,” Jurnal Bening, 9 (2).
Ashwini, J., & Anand, D. (2014). Quality of Work Life Evaluation Among Service Sector Employees. IOSR Journal of Business and Management (IOSR-JBM), 16 (9-I).
A. Wahlberg, n. Ramalho, a. Brochado. (2017). Quality of Working Life and Engagement in Hostels. Tourism Review.
Alqarni, S.A.Y. (2016). Quality Of Work Life as A Predictor of Work Engagement Among The Teaching Faculty at King Abdulaziz University. International Journal of Humanities and Social Science. 6 (8).
Beh, L. S., & Rose, R. C. (2007). Linking QWL and Job Performance: Implications for Organizations. Performance Improvement, 46(6).
Bindi, K, & Dharmaraj, A (2017). Quality of Work Life and Employee Performance in Academia. International Journal of Research in Arts and Science, 3.
Borman, W. C., & Motowidlo, S. J. (1997). Task Performance and Contextual Performance: The Meaning for Personnel Selection Research. Human Performance, 10 (2).
Diana, E., A., Mukhtadi, & Anwar, A. (2022). Creating The Path For Quality of Work Life: A Study on Nurse Performance. Heliyon, 8(1).
Eren, H, & Hisar, F (2016). Quality of Work Life Perceived by Nurses and Their Organizational Commitment Level. Journal of Human Sciences, 13 (1).
Gayathiri, R., & Ramakrishnan, L. (2013). Quality of Work Life: Linkage With Job Satisfaction and Performance. International Journal of Business and Management Invention, 2(1).
Inkpen, A. C., & Tsang, E. W. K. (2005). Social Capital Networks, and Knowledge Transfer. Academy of Management Review, 30 (1).
Kaleel, R., MKF, & Ithrees, A. (2018). The Impact of Quality of Work Life on Organizational Commitment With Special Reference to Department of Community Based Corrections. Global Journal of Management and Business, 18 (G-1).
Kamaşak, R. and Bulutlar, F. (2010). The Influence of Knowledge Sharing on Innovation. European Business Review, 22 (3).
Koopmans, L, Bernaards, CM, Hildebrandt, et al. (2014). Construct Validity of the Individual Work Performance Questionnaire. Journal of Occupational and Environmental Medicine. 56 (3).
Lau, T., Y.H., Wong, K.F., Chan, and M., Law. (2001). Information Technology and The Work Environment-Does it Change The Way People Interact at Work. Human Systems Management, 20 (3).
Mustafa, D., Farida, U., & Yusriadi, Y. (2020). The Effectiveness of Public Services Through Egovernment in Makassar City. International Journal of Scientific & Technology Research, 9(1).
Nayak, T. and Sahoo, C.K. (2015). Quality of Work Life and Organizational Performance: The Mediating Role Of Employee Commitment. Journal of Health Management, 17 (3).
Nayak, T., Sahoo, C.K., Mohanty, P.K. (2018). Workplace Empowerment, Quality of Work Life and Employee Commitment: A Study on Indian Healthcare Sector. Journal Asia Bussiness Studies. 12 (2).
Putra, I, Ardika, IW, Antara, M, Idrus, S, et al., (2021). The Effects of Quality of Work Life on Job Performance, Work Motivation, Work Ethics, Job Satisfaction, and Self-efficacy of Hotel Employees in Lombok. Asia-Pacific Journal of Innovation in Hospitality and Tourism, 10 (3).
Rijal, S., Haerani, Y., Mayasari, R. E., & Yusriadi, Y. (2019). The Effectiveness of Implementation of Government Regulation Number 41 The Year 2011 on The Development of Youth Entrepreneurship and Pioneering and The Provision of Youth Facilities and Infrastructures in Kolaka. International Journal of Scientific & Technology Research, 8(10).
Robinson, S. L., & Bennett, R. J. (1995). A Typology of Deviant Workplace Behaviors: A Multidimensional Scaling Study. Academy of Management Journal, 38 (2).
Rowley, J. (1999). What is Knowledge Management?. Library Management, 20 (8).
Rubenstein-Montano, B., Liebowitz, J., Buchwalter, J., McCaw, D., Newman, B., & Rebeck, K. (2001). A Systems Thinking Framework for Knowledge Management. Decision Support Systems, 3 (1).
Saleem, S. and Amin, S. (2013). The Impact of Organizational Support for Career Development and Supervisory Support on Employee Performance: An Empirical Study From Pakistani Academic Sector. European Journal of Business and Management, 5 (5).
Sandrick, K. (2003). Putting the Emphasis on Employees. Trustee: The Journal for Hospital Governing Boards, 56 (1).
Sirgy, M., Efraty, D., Siegel, P., & Lee, D.J. (2001). A New Measure of Quality of Work Life (QWL) Based on Need Satisfaction and Spillover Theories. Social Indicators Research, 55.
Thakur, R., & Sharma, D. (2019). A Study of Impact of Quality of Work Life on Work Performance. Management and Labour Studies, 44 (3).
Timossi, P., & Alberto P. L. (2008). Evaluation of Quality of Work Life: an Adaptation From The Walton’s Qwl Model. XIV International Conference on Industrial Engineering and Operations Management: The Integration of Productive Chain Wit an Approach to Sustainable Manufacturing, 13.
Viswesvaran, C., & Ones, D. S. (2000). Perspectives on Models of Job Performance. International Journal of Selection and Assessment, 8 (4).
Walton, R.E. (1975). Criteria for Quality of Working life. In L.E. Davis, A.B. Cherns and Associates (Eds) The Quality of Working, Newyork: The Free Press, Life, 1:91-104.
Published
2025-03-15
How to Cite
Rachmayanthy, R., & Elyus, N. (2025). THE INFLUENCE OF QUALITY OF WORK LIFE ON EMPLOYEE PERFORMANCE AT CLASS IIA WOMEN’S PRISON BANDAR LAMPUNG. Journal of Management : Small and Medium Enterprises (SMEs), 18(1 - May), 135-147. Retrieved from https://ejurnal.undana.ac.id/index.php/JEM/article/view/18496
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Articles
