WOMEN DRIVERS IN GIG ECONOMY: WORK FLEXIBILITY AND MENTAL HEALTH TO IMPROVE JOB SATISFACTION IN PART-TIME EMPLOYEES
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Siska Novy Isaroh(1*)
Prodi Manajemen, Universitas Nahdlatul Ulama’ Sidoarjo
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Nafia Ilhama Qurratu’aini(2)
Prodi Manajemen, Universitas Nahdlatul Ulama’ Sidoarjo
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Jeziano Rizkita Boyas(3)
Prodi Manajemen, Universitas Nahdlatul Ulama’ Sidoarjo
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Afifatus Sholikhah(4)
Prodi Manajemen, Universitas Nahdlatul Ulama’ Sidoarjo
(*) Corresponding Author
Keywords:
Work Flexibility, Mental Health, Job Satisfaction
Abstract
The level of enthusiasm of female drivers shows that women are increasingly comfortable and confident in taking on jobs that were previously dominated by men. In this case, job flexibility has positive benefits on mental health and job satisfaction. This study aims to analyze the relationship between job flexibility, mental health, and job satisfaction among female drivers. In addition, this study will also test whether the work flexibility variable can be influenced by the mental health variable as a moderating factor. The method used in this research is quantitative with a sample of 95 female drivers, and data collection is done through distributing questionnaires online (TikTok, WhatsApp, Instagram). The results showed that work flexibility affects mental health, which in turn affects job satisfaction. Furthermore, the analysis also revealed that mental health, as a moderating variable, weakens the relationship between work flexibility and job satisfaction.
Keywords: Work Flexibility; Mental Health; Job Satisfaction
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References
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Nur Ahdianita, F. C., & Setyaningrum, R. P. (2024). The Effect of Work Flexibility, Work-Life Balance, and Job Satisfaction of Millennial Employees. Eduvest - Journal of Universal Studies, 4(4), 1875–1889. https://doi.org/10.59188/eduvest.v4i4.1116
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Purba, A., & Demou, E. (2019). The relationship between organisational stressors and mental wellbeing within police officers: A systematic review. BMC Public Health, 19(1), 1–21. https://doi.org/10.1186/s12889-019-7609-0
Putu, Y. B. P. I. (2024). Pekerja Gig Economy: Pengalaman Kerja Pengemudi Ojek Online Maxim Dan Grab Di Wilayah Timur Indonesia. Jurnal Ilmu Administrasi Negara Asian (Asosiasi Ilmuwan Administrasi Negara), 12(1), 11–26. Https://Doi.Org/10.47828/Jianaasian.V12i1.189
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Zulfiyan, A. (2020). Zulfiyan, A. (2020). Legal Protection For Women Drivers In The Gig Economy: Evidence From Tulungagung, East Java. Brawijaya Law Journal, 7(2), 213-224. Brawijaya Law Journal, 7(2).
Ahdianita, F. C. N., and Setyaningrum, R. P. (2024). Pengaruh Flexible Working Arrangement, Work Life Balance, Terhadap Job Satisfaction yang dimediasi oleh Work Engagement pada Karyawan Milenial. Jurnal Global Ilmiah, 1(4), 259–271. https://doi.org/10.55324/jgi.v1i4.47
Amanda, A. (2023). Pengaruh Kesehatan Mental, Tekanan Beban Kerja Dan Stress Kerja Terhadap Kualitas Kinerja Karyawan Disnakertrans Tulungagung Title In English: The Influence Of Mental Health, Workload Pressure, And Job Stress On Employee Performance Quality At Disnakertr. 1(5), 13–21.
Apostu, S. A., Paul, A., & Casuneanu, I. (2020). Work flexibility, job satisfaction, and job performance among romanian employees-Implications for sustainable human resource management. Sustainability (Switzerland), 12(15). https://doi.org/10.3390/su12156086
Aziz, Z. F., and Moh. Athoillah. (2023). Analisis Pengaruh Fleksibilitas Jam Kerja, Upah, Usia, Jenis Kelamin, Dan Pendidikan Menjadi Pengemudi Ojek Daring Di Kota Malang Zulfikar. Journal Of Development Economic And Social Studies, 2(3), 620–631.
Chatterjee, S., Chaudhuri, R., and Vrontis, D. (2022). Does Remote Work Flexibility Enhance Organization Performance? Moderating Role Of Organization Policy And Top Management Support. Journal Of Business Research, 139(April 2021), 1501–1512. Https://Doi.Org/10.1016/J.Jbusres.2021.10.069
Dinansyah, K. Y., Bazline, N. A., Setianingrum, V. D., and Irwansyah. (2023). Proses Kerja Gig Economy Dalam Perspektif Gender: Studi Kasus Respon Pengemudi Ojek Online Perempuan Gojek Dan Grab Terhadap Beban Ganda Yang Dialami Di Dki Jakarta. Research Gate, January, 1–11.
Https://Doi.Org/10.13140/Rg.2.2.28139.82724
Eko, W. (2023). Pengemudi Online Perempuan! Fleksibilitas Dan Lingkungan Kerja Terhadap Kepuasan Kerja: Efek. 7(2).
Fanani, M. H., and Hidayah, N. (2021). Faktor-Faktor Yang Melatarbelakangi Perempuan Sebagai Pengemudi Ojek Online Di Yogyakarta. Jurnal Pendidikan Sosiologi, 10(4), 2–16.
Glyn, L., and Booth, M. (1994). Are Cities Bad For Your Mental Health? Psychological Medicine, 24(4), 913–915. Https://Doi.Org/10.1017/S0033291700029007
Hair, J. F., Risher, J. J., Sarstedt, M., and Ringle, C. M. (2019). When To Use And How To Report The Results Of Pls-Sem. European Business Review, 31(1), 2–24. Https://Doi.Org/10.1108/Ebr-11-2018-0203
Issa, G., Md. A., Islam, Md. A., Sobhani, F. A., and Dhar, B. K. (2022). Does Job Satisfaction Differ At Different Levels Of Employees? Measurement Of Job Satisfaction Among The Levels Of Sugar Industrial Employees. Sustainability, 14(6), 3564. Https://Doi.Org/10.3390/Su14063564
Jakarta, U. N. (2024). Jurnal Inovasi dan Manajemen Bisnis Pengaruh Mental Health , Kompensasi , Dan Kepuasan Kerja Terhadap Kinerja Karyawan Generasi Z Jurnal Inovasi dan Manajemen Bisnis. 06(4), 23–44.
Kurniawan, F., and Soenaryo, S. F. (2019). Menaksir Kesetaraan Gender Dalam Profesi Ojek Online Perempuan Di Kota Malang. 4(2).
Kusumah, E. P. (2023). Metode Penelitian Bisnis: Analisis Data Melalui Spss Dan Smart-Pls. Deepublish.
Lenaini, I. (2021). Teknik Pengambilan Sampel Purposive Dan Snowball Sampling. HISTORIS: Jurnal Kajian, Penelitian & Pengembangan Pendidikan Sejarah, 6(1), 33–39. http://journal.ummat.ac.id/index.php/historis
Maroddah, R., and Eko Pujianto, W. (2023). Women’s Online Driver! Flexibility And Work Environment To Job Satisfaction: Moderation Effect Of General Anxiety Disorder. Martabat: Jurnal Perempuan Dan Anak, 7(2), 189–204.
Mccracken, L. M., Badinlou, F., Buhrman, M., and Brocki, K. C. (2021). The Role Of Psychological Flexibility In The Context Of Covid-19: Associations With Depression, Anxiety, And Insomnia. Journal Of Contextual Behavioral Science, 19(August 2020), 28–35. Https://Doi.Org/10.1016/J.Jcbs.2020.11.003
Mursalina, A., Milda, A., Musa, T., Alamri, A. R., and Marini, M. (2023). Perempuan Driver Ojek Online Bentuk Kesetaraan Gender Di Pontianak. Journal Of Feminism And Gender Studies, 3(2), 2–146.
Nur Ahdianita, F. C., & Setyaningrum, R. P. (2024). The Effect of Work Flexibility, Work-Life Balance, and Job Satisfaction of Millennial Employees. Eduvest - Journal of Universal Studies, 4(4), 1875–1889. https://doi.org/10.59188/eduvest.v4i4.1116
Nuryanti, S., Taufiqqurrahman, M. H., & Asyifa, L. F. (2023). Work from Home at New Normal, Why Not? Peran Mediator Work-Life Balance pada Flexible Work Arrangement terhadap Life Satisfaction Karyawan. Work from Home at New Normal, Why Not? Peran Mediator Work-Life Balance Pada Flexible Work Arrangement Terhadap Life Satisfaction Karyawan, 7(1), 100–110.
Oleh, D., and Pandiangan, H. (2018). Flexible Working Arrangement Dan Pengaruhnya Terhadap Work-Life Balance Pada Driver Layanan Jasa Transportasi Online Di Kota Yogyakarta Tesis Program Studi Magister Manajemen.
Pratiwi, P. (N.D.). Program Studi Sosiologi Fakultas Ilmu Sosial Dan Ilmu Politik Universitas Islam Negeri Syarif Hidayatullah Jakarta 2023/1445 H.
Putra, Y. A. (2017). Analysis Of Affecting Factors Which Influence The Purchase Of Organic Vegetables In Medan City. Jasc (Journal Of Agribusiness Sciences), 1(1).
Purba, A., & Demou, E. (2019). The relationship between organisational stressors and mental wellbeing within police officers: A systematic review. BMC Public Health, 19(1), 1–21. https://doi.org/10.1186/s12889-019-7609-0
Putu, Y. B. P. I. (2024). Pekerja Gig Economy: Pengalaman Kerja Pengemudi Ojek Online Maxim Dan Grab Di Wilayah Timur Indonesia. Jurnal Ilmu Administrasi Negara Asian (Asosiasi Ilmuwan Administrasi Negara), 12(1), 11–26. Https://Doi.Org/10.47828/Jianaasian.V12i1.189
Ramadhan, N. R. (2024). Pengaruh Fleksibilitas Kerja Terhadap Kepuasan Kerja Karyawan Hybrid Working Generasi Z dan Milenial pada PT XYZ The Effect of Job Flexibility on Job Satisfaction of Hybrid Working Generation Z and Millennial Employees at XYZ Company. 15(3), 336–347. https://doi.org/10.29244/jmo.v15i3.59303
Ridwan, A., Hadi Saputra, P., Endah Ramayanti, N., Studi Manajemen, P., Muhammadiyah Kalimantan Timur, U., and Studi Akuntansi, P. (2023). Pengaruh Work-Life Balance Dan Burnout Terhadap Kepuasan Kerja Mahasiswa Paruh Waktu Universitas Muhammadiyah Kalimantan Timur. Bisman (Bisnis Dan Manajemen): The Journal Of Business And Management, 3(2), 419.
Savitri, M., & Gunawan, A. (2023). Dampak Keseimbangan Kehidupan Kerja dan Kesehatan Mental pada Kinerja dan Kepuasan Kerja saat Pandemi Covid-19. ULIL ALBAB : Jurnal Ilmiah Multidisiplin, 1(1), 21–27.
Sipayung, I., Mintawati, H., & Albert, J. (2023). Dampak keseimbangan kehidupan kerja dan kesehatan mental karyawan pada kinerja dan kepuasan kerja saat pandemi covid-19 (studi literatur). BUDGETING : Journal of Management, Accounting and Resources, 1(1), 21–27.
Syihabuddin, A., Fathoni, A., & Pujianto, W. E. (2024). Perceived Organizational Support And Well-Being To Individual Performance: Mediation Effect Of Organizational Citizenship Behaviour Dukungan Organisasi Yang Dirasakan Dan Kesejahteraan Terhadap Kinerja Individu: Efek Mediasi Dari Perilaku Kewargaan Organi. Management Studies and Entrepreneurship Journal, 5(1), 567–586. http://journal.yrpipku.com/index.php/msej
Vera, V. V., Bakhtiar Abbas, & H. Mahmudin A. Sabilalo. (2022). Pengaruh Pengaturan Kerja Yang Flexibel, Keseimbangan Kehidupan Kerja Dan Keterikatan Karyawan Terhadap Loyalitas Kerja Karyawan Pada Perusahaan Properti Di Kota Kendari. Journal Publicuho, 5(4), 1061–1090. https://doi.org/10.35817/publicuho.v5i4.46
Zulfiyan, A. (2020). Zulfiyan, A. (2020). Legal Protection For Women Drivers In The Gig Economy: Evidence From Tulungagung, East Java. Brawijaya Law Journal, 7(2), 213-224. Brawijaya Law Journal, 7(2).
Published
2025-04-10
How to Cite
Isaroh, S., Qurratu’aini, N., Boyas, J., & Sholikhah, A. (2025). WOMEN DRIVERS IN GIG ECONOMY: WORK FLEXIBILITY AND MENTAL HEALTH TO IMPROVE JOB SATISFACTION IN PART-TIME EMPLOYEES. Journal of Management : Small and Medium Enterprises (SMEs), 18(1), 791-803. https://doi.org/10.35508/jom.v18i1.21130
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Articles
