TRANSFORMASI KECEMASAN ALGORITMA MENJADI KEPERCAYAAN EPISTEMIK RELASIONAL: STUDI KASUS TUNGGAL KUALITATIF KEPEMIMPINAN DIGITAL
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Published:
Sep 24, 2026
Keywords:
Kepemimpinan Digital, Teori Pemaknaan, Kesiapan Perubahan, Logistik Rantai Dingin, Struktur Data Gioia
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Abstract
Transformasi digital agribisnis pangan sering terhambat oleh pendekatan teknosentris yang mengabaikan dinamika psikososial pekerja lini depan. Penelitian ini bertujuan mengeksplorasi secara prosesual manifestasi kepemimpinan digital dalam membentuk sikap, kepercayaan, dan kesiapan karyawan menghadapi transisi teknologi harian, serta dampaknya pada daya saing. Menggunakan desain studi kasus tunggal kualitatif-deskriptif, laboratorium empiris ditetapkan di PT LHS dengan melibatkan dua belas informan lintas hierarki. Data primer dihimpun melalui wawancara mendalam terstruktur-terbuka dan observasi langsung, lalu dianalisis menggunakan metode pengkodean tematik Gioia. Hasil penelitian menunjukkan kepemimpinan digital yang efektif tidak mewujud sebagai instruksi teknis yang kaku, melainkan melalui pendampingan langsung di lapangan (on-site mentoring). Pendampingan sosioteknis ini menjadi isyarat penting dalam proses pemaknaan (sensemaking) karyawan yang sukses meredam kecemasan algoritma, serta memicu terbentuknya rasa aman psikologis dan kepercayaan epistemik relasional. Implikasi praktis menegaskan bahwa rasa aman pada tingkat mikro-perilaku merupakan prasyarat mutlak yang mendorong karyawan merestrukturisasi rutinitas kerja fisik secara sukarela berbasis data harian. Penyelarasan rutinitas level bawah ini mentransformasikan sistem teknologi dingin menjadi kelincahan rantai pasok dinamis yang mengamankan daya saing berkelanjutan perusahaan.
Kata Kunci : Kepemimpinan Digital, Teori Pemaknaan, Kesiapan Perubahan, Logistik Rantai Dingin, Struktur Data Gioia
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Zebua, M., & Wibowo, B. (2026). TRANSFORMASI KECEMASAN ALGORITMA MENJADI KEPERCAYAAN EPISTEMIK RELASIONAL: STUDI KASUS TUNGGAL KUALITATIF KEPEMIMPINAN DIGITAL. GLORY Jurnal Ekonomi Dan Ilmu Sosial, 7(5), 1819-1831. https://doi.org/10.70581/glory.v7i5.30167
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References
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Sharma, R. (2024). Technostress In The Digital World And Impact On Employee Work Performance And Mental Health. Journal of Business Management and Information Systems, 11, 64–73. https://doi.org/10.48001/jbmis.1102005
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Teece, D., Peteraf, M., & Leih, S. (2016). Dynamic Capabilities and Organizational Agility: Risk, Uncertainty, and Strategy in the Innovation Economy. California Management Review, 58(4), 13–35. https://doi.org/10.1525/cmr.2016.58.4.13
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Vlaar, P., Van Den Bosch, F., & Volberda, H. W. (2006). Coping with Problems of Understanding in Interorganizational Relationships: Using Formalization as a Means to Make Sense. Organization Studies, 27, 1617–1638. https://doi.org/10.1177/0170840606068338
Wang, W., Li, Z., & Meng, Q. (2025). Digital Transformation Drivers, Technologies, and Pathways in Agricultural Product Supply Chains: A Comprehensive Literature Review. Applied Sciences, 15(19). https://doi.org/10.3390/app151910487
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Zhang, S., Guo, P., Yuan, Y., & Ji, Y. (2025). Anxiety or engaged? Research on the impact of technostress on employees’ innovative behavior in the era of artificial intelligence. Acta Psychologica, 259, 105442. https://doi.org/https://doi.org/10.1016/j.actpsy.2025.105442
Zheng, H. (2025). Building Agility through Digital Transformation: A Strategic Perspective. https://doi.org/10.5772/intechopen.1011338
Alam, M. M. D., Razzak, M., Khreis, S., Al balushi, M., & Lawati, H. (2025). Digital leadership orientation and organizational resilience: strategic foresight, agility, and flexibility. Management Decision, 1–31. https://doi.org/10.1108/MD-01-2025-0241
Aldhaheri, S., Faisal, M., & Sharma, R. (2026). Impact of digital leadership on users’ technology integration and digital transformation. Journal of Innovation & Knowledge, 14. https://doi.org/10.1016/j.jik.2026.100965
Ardyanfitri, H., Ardi, M., Nugraha, Billah, M., Udhma, O. I., Fibriyana, C., Mubarrok, M. D., Hafizi, M., Sari, L. N. F., Rifa’, M. A., Prasetyo, R. A. N., & Wahyud, A. E. P. (2025). OPERASIONAL BISNIS DIGITAL (Cetakan I). Penerbit Global Aksara Pers.
Brown, Andrew D, Colville, Ian, & Pye, Annie. (2015). Making Sense of Sensemaking in Organization Studies. Organization Studies, 36(2), 265–277. https://doi.org/10.1177/0170840614559259
Cortellazzo, L., Bruni, E., & Zampieri, R. (2019). The Role of Leadership in a Digitalized World: A Review. Frontiers in Psychology, Volume 10. https://www.frontiersin.org/journals/psychology/articles/10.3389/fpsyg.2019.01938
Fadilla, A. S., Nisa, G. S., Apriansyah, I. A., & Budiman, D. (2026). Peran Strategis Komunikasi dalam Keberhasilan Manajemen Perubahan Organisasi: Tinjauan Literatur. RIGGS: Journal of Artificial Intelligence and Digital Business, 4(4 SE-Articles), 15006–15017. https://doi.org/10.31004/riggs.v4i4.6096
Fais, M. A., Firdaus, A. N., Aprilia, H., Maharani, N., Pratama, S. A., Suparno, S., Yusuf, R., Mardika, R. A., Brilliana, C. W., & Paillin, D. B. (2026). Supply Chain untuk Industri Modern. In E. Romadhon (Ed.), PT Cipta Digital Edukasi. PT Cipta Digital Edukasi.
Fatorachian, H., & Kazemi, H. (2026). Overcoming barriers to digital transformation for sustainable cold chain management. Cogent Business & Management, 13(1), 2603737. https://doi.org/10.1080/23311975.2025.2603737
Fatorachian, H., & Pawar, K. (2025). Waste efficiency in cold supply chains through industry 4.0-enabled digitalisation. International Journal of Sustainable Engineering, 18. https://doi.org/10.1080/19397038.2025.2461564
Gioia, D., Corley, K., & Hamilton, A. (2012). Seeking Qualitative Rigor in Inductive Research: Notes on the Gioia Methodology. Organizational Research Methods, 16, 15–31. https://doi.org/10.1177/1094428112452151
Ho Tran Quoc, H. (2026). Managing Technostress in Digital Workplaces: The Role of Digital Employee Experience within the Job Demands–Resources Framework. Journal of Logistics, Informatics and Service Science. https://doi.org/10.33168/jliss.2026.0104
Ikhsanu, A., Manafe, L. A., & Masyhuri, M. (2023). Preferensi Konsumen dalam Membeli Produk Frozen Food. Jurnal Akuntansi Bisnis Dan Ekonomi, 9, 3435–3444. https://doi.org/10.33197/jabe.vol9.iss2.2023.1122
Izzatilah, N., Manafe, L. A., & Rahardjo, K. A. (2025). Unlocking the Power of Digitalization: How Technology Shapes Employee Engagement and Organizational Performance. RIGGS: Journal of Artificial Intelligence and Digital Business, 4(2), 3585–3592. https://doi.org/10.31004/riggs.v4i2.1075
Jayashree, S., Malarvizhi, C., & Reza, M. N. H. (2019). THE CHALLENGES AND OPPORTUNITIES OF INDUSTRY 4.0-A REVIEW. Asia Proceedings of Social Sciences, 5, 173–178. https://doi.org/10.31580/apss.v5i2.1152
Maitlis, S., & Christianson, M. (2014). Sensemaking in Organizations: Taking Stock and Moving Forward. The Academy of Management Annals, 8. https://doi.org/10.1080/19416520.2014.873177
Malterud, K., Siersma, V., & Guassora, A. D. (2016). Sample Size in Qualitative Interview Studies. Qualitative Health Research, 26, 1753–1760. https://doi.org/10.1177/1049732315617444
Naqshbandi, M. M., Said, T., & Hisa, A. (2024). Organizational effectiveness: the role of culture and work engagement. Management Decision, 62, 3633–3658. https://doi.org/10.1108/MD-11-2023-2180
Nimrod, G. (2026). Technostress in later life: A multinational study. Educational Gerontology, 52(8), 855–860. https://doi.org/10.1080/03601277.2025.2521805
Priyo Nugroho, A. (2022). Metode Pengumpulan Data (pp. 169–190). Penerbit Widina Bhakti Persada Bandung.
Sanjeeva Kumar, P. (2024). TECHNOSTRESS: A comprehensive literature review on dimensions, impacts, and management strategies. Computers in Human Behavior Reports, 16, 100475. https://doi.org/https://doi.org/10.1016/j.chbr.2024.100475
Sharma, R. (2024). Technostress In The Digital World And Impact On Employee Work Performance And Mental Health. Journal of Business Management and Information Systems, 11, 64–73. https://doi.org/10.48001/jbmis.1102005
Sow, M., & Aborbie, S. (2018). Impact of Leadership on Digital Transformation. Business and Economic Research, 8, 139. https://doi.org/10.5296/ber.v8i3.13368
Tarafdar, M., Cooper, C., & Stich, J.-F. (2019). The Technostress Trifecta - Techno Eustress, Techno Distress and Design: Theoretical Directions and an Agenda for Research. Information Systems Journal, 29, 6–42. https://doi.org/10.1111/isj.12169/full
Teece, D., Peteraf, M., & Leih, S. (2016). Dynamic Capabilities and Organizational Agility: Risk, Uncertainty, and Strategy in the Innovation Economy. California Management Review, 58(4), 13–35. https://doi.org/10.1525/cmr.2016.58.4.13
Tigre, F. B., Henriques, P. L., & Curado, C. (2024). The digital leadership emerging construct: a multi-method approach. Management Review Quarterly. https://doi.org/10.1007/s11301-023-00395-9
Vlaar, P., Van Den Bosch, F., & Volberda, H. W. (2006). Coping with Problems of Understanding in Interorganizational Relationships: Using Formalization as a Means to Make Sense. Organization Studies, 27, 1617–1638. https://doi.org/10.1177/0170840606068338
Wang, W., Li, Z., & Meng, Q. (2025). Digital Transformation Drivers, Technologies, and Pathways in Agricultural Product Supply Chains: A Comprehensive Literature Review. Applied Sciences, 15(19). https://doi.org/10.3390/app151910487
Yin, R. K. (2017). Case Study Research and Applications: Design and Methods. SAGE Publications. https://books.google.co.id/books?id=uX1ZDwAAQBAJ
Zeike, S., Bradbury, K., Lindert, L., & Pfaff, H. (2019). Digital Leadership Skills and Associations with Psychological Well-Being. International Journal of Environmental Research and Public Health, 16. https://doi.org/https://doi.org/10.3390/ijerph16142628
Zhang, S., Guo, P., Yuan, Y., & Ji, Y. (2025). Anxiety or engaged? Research on the impact of technostress on employees’ innovative behavior in the era of artificial intelligence. Acta Psychologica, 259, 105442. https://doi.org/https://doi.org/10.1016/j.actpsy.2025.105442
Zheng, H. (2025). Building Agility through Digital Transformation: A Strategic Perspective. https://doi.org/10.5772/intechopen.1011338